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Drivers & Software

bluetimes
Adept I

catalyst install manager component selection

hi amd community,

i have a problem about install manager  options.

i cant see catalyst control center on desktop.when i want install again cant see it on selection.

i have sapphire HD5850 Toxic and whql 15.7.1 and 16.2.1 crimson beta they are giving same result.

im on windows 7 x64.

this problem appear in recent past.

i tried uninstall,ddu cleanning amd cleaup utlity,net framework up to date, c++ up to date,sfc scannow, windows up to date...

result didnt change.

i can install driver from device manager showing setup paths.

but i dont see catalyst control center,game evolve etc.

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9 Replies

Download/save/install the full driver pack from https://www.amd.com/en/support

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

i have sapphire HD5850 Toxic and whql 15.7.1 and 16.2.1 crimson beta they are giving same result.

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Clean Install AMD Graphics Drivers

** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:

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i wrote to do all steps on original post.

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you write me to why install manager dont show all components on selection.

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I just downloaded it, here's what I get after extraction,

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
bluetimes
Adept I

just i see on install managers; hdmi audio driver(1MB) and install manager(20MB) at whql

i think install manager dont see my card

@kingfish

no amd control panel on right click

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bluetimes
Adept I

a new progress on thread.

i installed new windows copy on another disk and tried install amd setups

both whql and non whql setups worked correctly.

so my problem is because of windows .

hoqw can i solve it?

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bluetimes
Adept I

i got it.i solved problem.

i reinstalled windows from desktop without reformatting.
Repair Install to Fix Windows 7 Without Reformatting by Britec - YouTube