4 Replies Latest reply on Oct 22, 2018 10:21 AM by mrstanlez

    Radeon RX Vega 64 tears youtube video

    mrstanlez

      I use a Ryzen 7 1800x with Radeon RX Vega 64 Liquid version from Saphire. After last update, whole screen and every videoplayer, youtube video tearing screen.

       

      I have a gamming monitor AOC C3583FQ with 35" screen, it has a mode 60 Hz, 144 Hz and 160 Hz. And a resolution 2560 x 1080.

      This is a really big bug. Please make an new update to fix this.

       

      Youtube video:

      vg64.jpg

       

      Monitor screen:

      vg64monitor.jpg

        • Re: Radeon RX Vega 64 tears youtube video
          dstmnd89x

          What sort of update was performed? Have you tried a complete uninstall of graphics drivers?

           

          It would also be helpful to know which video cable, power supply, and web browser you are using... along with any screenshots of AMD Radeon Settings, the small app where you can control the card's clocks and cooling.

            • Re: Radeon RX Vega 64 tears youtube video
              mrstanlez

              Hello,

              I updated AMD Radeon software to version 18.10.1.

              Sometime with GPU scaling ON, sometime with OFF the graphics made tears on screen. Is independent from OS or game/software.

               

              Rise of the Tomb Raider at 60Hz 2560 x 1080

              IMG_20181021_141904_resized_20181021_022250188.jpg

              In Windows 10 at 160Hz 2560 x 1080

              IMG_20181021_142133_resized_20181021_022250349.jpg

              I use DisplayPort cable, PSU 1000 Watt Corsair is enough, amd graphics display setting:

               

              amd.jpg

              amd2.jpg

              Please help me to setup properly.

              Thank you.

                • Re: Radeon RX Vega 64 tears youtube video
                  dstmnd89x

                  160hz is outside the range of FreeSync via DisplayPort, at least to my knowledge. That could indicate why the desktop is tearing but that doesn't explain the tearing at 60hz. You could try forcing a higher refresh rate in games, say 75hz or 144hz, as that is within the FreeSync range.

                   

                  Everything looks to be set up properly. If you roll back to say, 18.5.1 drivers does the same tearing occur? You had mentioned that this happened after a recent update so I'd be interested to know if you could successfully roll them back and eliminated tearing. This is not my solution, granted, but will allow us to troubleshoot the newer drivers a bit better.