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Need help with VIDEO_SCHEDULER_INTERNAL_ERROR (119) invalid fence ID

Question asked by datadestroyd on Oct 17, 2018

I am having trouble with a 119 BSOD that keeps crashing my system. I need some help finding the culprit. The system is a Fujitsu Celcius M740 Power. The graphics card is an AMD FirePro W4100. Looking at the crash dumps, the process is different every time, but the culprit is always "atikmpag.sys", which appears to be part of the video driver. So I'm guessing its a driver issue. However, we have updated the driver multiple times over the past year and the BSOD just keeps coming. Could this be a hardware issue? We have replaced the RAM recently, but it didn't help. Or is it more likely to be a software problem? I pasted the most recent crash dump below (edit: updated from mini dump to regular dump analysis). Any advice is greatly appreciated. Thanks in advance. If necessary, I can upload the crash dump.

 

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*                        Bugcheck Analysis                                    *

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VIDEO_SCHEDULER_INTERNAL_ERROR (119)

The video scheduler has detected that fatal violation has occurred. This resulted

in a condition that video scheduler can no longer progress. Any other values after

parameter 1 must be individually examined according to the subtype.

Arguments:

Arg1: 0000000000000001, The driver has reported an invalid fence ID.

Arg2: 00000000000af17f

Arg3: 00000000000af181

Arg4: 00000000000af180

 

Debugging Details:

------------------

 

 

KEY_VALUES_STRING: 1

 

 

STACKHASH_ANALYSIS: 1

 

TIMELINE_ANALYSIS: 1

 

 

DUMP_CLASS: 1

 

DUMP_QUALIFIER: 401

 

BUILD_VERSION_STRING:  7601.24231.amd64fre.win7sp1_ldr.180810-0600

 

SYSTEM_MANUFACTURER:  FUJITSU

 

SYSTEM_PRODUCT_NAME:  CELSIUS M740power

 

SYSTEM_SKU:  S26361-Kxxx-Vyyy

 

SYSTEM_VERSION:                       

 

BIOS_VENDOR:  FUJITSU // American Megatrends Inc.

 

BIOS_VERSION:  V5.0.0.9 R1.11.0 for D3348-A1x                   

 

BIOS_DATE:  12/08/2015

 

BASEBOARD_MANUFACTURER:  FUJITSU

 

BASEBOARD_PRODUCT:  D3348-A1

 

BASEBOARD_VERSION:  S26361-D3348-A1           

 

DUMP_TYPE:  1

 

BUGCHECK_P1: 1

 

BUGCHECK_P2: af17f

 

BUGCHECK_P3: af181

 

BUGCHECK_P4: af180

 

CPU_COUNT: 10

 

CPU_MHZ: 95a

 

CPU_VENDOR:  GenuineIntel

 

CPU_FAMILY: 6

 

CPU_MODEL: 3f

 

CPU_STEPPING: 2

 

CPU_MICROCODE: 6,3f,2,0 (F,M,S,R)  SIG: 36'00000000 (cache) 36'00000000 (init)

 

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

 

BUGCHECK_STR:  0x119

 

PROCESS_NAME:  Perzeptionsschwellenstudie.exe

 

CURRENT_IRQL:  a

 

ANALYSIS_SESSION_HOST:  UK-2012001465

 

ANALYSIS_SESSION_TIME:  10-17-2018 14:46:45.0308

 

ANALYSIS_VERSION: 10.0.17763.1 amd64fre

 

EXCEPTION_RECORD:  0000000000000246 -- (.exr 0x246)

Cannot read Exception record @ 0000000000000246

 

TRAP_FRAME:  40b5c6e589db908b -- (.trap 0x40b5c6e589db908b)

Unable to read trap frame at 40b5c6e5`89db908b

 

LAST_CONTROL_TRANSFER:  from fffff88005c4922f to fffff800034b19a0

 

STACK_TEXT: 

fffff880`12cd7258 fffff880`05c4922f : 00000000`00000119 00000000`00000001 00000000`000af17f 00000000`000af181 : nt!KeBugCheckEx

fffff880`12cd7260 fffff880`06b81ee5 : fffff800`034b6cb1 00000000`000af17f 00000000`00000000 00000000`000af181 : watchdog!WdLogEvent5+0x11b

fffff880`12cd72b0 fffff880`06b82212 : fffffa80`1ac16000 fffff880`12cd73c0 00000000`000011af 00000000`00000080 : dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad

fffff880`12cd72e0 fffff880`06b81fa2 : 00000000`000af17f fffff8a0`173d0a10 fffffa80`1ac16000 fffffa80`1066a040 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x25e

fffff880`12cd7330 fffff880`06a8813f : fffffa80`107a7480 00000000`00000006 00000000`00000001 00000000`00000000 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e

fffff880`12cd7360 fffff880`05b7fc3f : 00000000`00000000 00000000`00000000 fffff880`12cd7410 fffffa80`0e8ea170 : dxgkrnl!DxgNotifyInterruptCB+0x83

fffff880`12cd7390 fffff880`10114c6e : 00000000`00000000 fffffa80`1aa92000 fffffa80`1aa92020 00000000`00000000 : atikmpag+0x4cc3f

fffff880`12cd7440 fffff880`101138a6 : fffffa80`1aa92000 00000000`00000008 fffffa80`1aa92000 00000000`000011c7 : atikmdag+0x47c6e

fffff880`12cd74d0 fffff880`101137ac : fffffa80`0e097010 fffff880`12cd76a9 00000000`00000000 00000000`0000001a : atikmdag+0x468a6

fffff880`12cd7510 fffff880`101789fa : fffffa80`0e097010 fffff880`12cd76a9 fffffa80`1aa92000 fffff880`12cd75e0 : atikmdag+0x467ac

fffff880`12cd7550 fffff880`1017b002 : fffffa80`11858760 fffff880`12cd7670 00000000`00000000 fffffa80`1aae5650 : atikmdag+0xab9fa

fffff880`12cd7580 fffff880`101a6df1 : fffff880`12cd7670 00000000`00000000 fffff880`103de138 00000000`deadbeef : atikmdag+0xae002

fffff880`12cd75f0 fffff880`101a76f0 : fffffa80`1aae5650 fffffa80`108c2000 fffff880`08cf2000 00000000`0000d000 : atikmdag+0xd9df1

fffff880`12cd7620 fffff880`101ac40d : fffffa80`1a884008 fffffa80`1aad8858 fffffa80`00000000 fffff880`00000000 : atikmdag+0xda6f0

fffff880`12cd7710 fffff880`101b2ae1 : fffffa80`1002b000 fffff880`12cd78a0 fffffa80`0f4196c0 3d1fef31`1f12b358 : atikmdag+0xdf40d

fffff880`12cd7760 fffff880`101a45d7 : fffffa80`1002b000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0xe5ae1

fffff880`12cd7790 fffff880`1010d68f : fffffa80`107c17c0 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0xd75d7

fffff880`12cd77c0 fffff880`05b3fc8e : fffff8a0`06d36d80 fffffa80`0e2077d0 00000000`00000000 fffffa80`0e8ea170 : atikmdag+0x4068f

fffff880`12cd77f0 fffff800`034b2608 : fffff8a0`06d36d80 fffff880`12cd7880 fffffa80`0f4196c0 fffff800`034b3ec2 : atikmpag+0xcc8e

fffff880`12cd7820 fffff800`0370afc9 : 00000000`00000246 00000000`00000000 40b5c6e5`89db908b 00000000`00000000 : nt!KiInterruptDispatch+0xb8

fffff880`12cd79b0 fffff800`0371a8e1 : fffff880`12cd7b00 00000000`00000002 fffffa80`0e0ba720 fffffa80`10405b01 : nt!ObReferenceObjectByHandleWithTag+0x199

fffff880`12cd7a80 fffff800`034bf9d3 : fffffa80`0e8ea170 fffff880`12cd7b60 00000000`00000000 fffffa80`0e207800 : nt!NtSetEvent+0x75

fffff880`12cd7ae0 00000000`75422e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13

00000000`0f73f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75422e09

 

 

THREAD_SHA1_HASH_MOD_FUNC:  eaf8f842e73f1d6567fb32bbb526d54e47804e0e

 

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b60bbc515f9ac89b5fc7f9a8adc87b64f00e2a92

 

THREAD_SHA1_HASH_MOD:  4f0f55129a9b5f146d083f29bae1badff0bbadff

 

FOLLOWUP_IP:

atikmpag+4cc3f

fffff880`05b7fc3f 4c8d9c2480000000 lea     r11,[rsp+80h]

 

FAULT_INSTR_CODE:  249c8d4c

 

SYMBOL_STACK_INDEX:  6

 

SYMBOL_NAME:  atikmpag+4cc3f

 

FOLLOWUP_NAME:  MachineOwner

 

MODULE_NAME: atikmpag

 

IMAGE_NAME:  atikmpag.sys

 

DEBUG_FLR_IMAGE_TIMESTAMP:  5ba17dbd

 

IMAGE_VERSION:  24.20.12042.5

 

STACK_COMMAND:  .thread ; .cxr ; kb

 

FAILURE_BUCKET_ID:  X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+4cc3f

 

BUCKET_ID:  X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+4cc3f

 

PRIMARY_PROBLEM_CLASS:  X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+4cc3f

 

TARGET_TIME:  2018-10-17T06:37:20.000Z

 

OSBUILD:  7601

 

OSSERVICEPACK:  1000

 

SERVICEPACK_NUMBER: 0

 

OS_REVISION: 0

 

SUITE_MASK:  272

 

PRODUCT_TYPE:  1

 

OSPLATFORM_TYPE:  x64

 

OSNAME:  Windows 7

 

OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

 

OS_LOCALE: 

 

USER_LCID:  0

 

OSBUILD_TIMESTAMP:  2018-08-10 17:14:00

 

BUILDDATESTAMP_STR:  180810-0600

 

BUILDLAB_STR:  win7sp1_ldr

 

BUILDOSVER_STR:  6.1.7601.24231.amd64fre.win7sp1_ldr.180810-0600

 

ANALYSIS_SESSION_ELAPSED_TIME:  197b

 

ANALYSIS_SOURCE:  KM

 

FAILURE_ID_HASH_STRING:  km:x64_0x119_1_driver_reported_invalid_fence_id_atikmpag+4cc3f

 

FAILURE_ID_HASH:  {5e5e2e0c-00b8-ebcc-87e7-d5b880757149}

 

Followup:     MachineOwner

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