54 Replies Latest reply on Oct 18, 2018 10:26 AM by misterj

    SMT

    matko

      Please help !

      When SMT is enabled, critical errors appear, leading to a"blue screen". When SMT is disabled everything works fine.

      I will be very glad of your help !

        • Re: SMT
          elstaci

          It will very difficult to give any type of advice or troubleshooting tips without knowing your computer specs: INFORMATION REQUIRED WHEN POSTING A QUESTION .

           

          What CPU/APU do you have installed?  Laptop or Desktop? Make & Model of Motherboard with current BIOS version?  Make & Model of GPU? 

           

          If you have Ryzen CPU/APU, what version of Ryzen Master do you have installed?

           

          What version of Windows/Linux do you have installed?

            • Re: SMT
              matko

              configuration:

              Ryzen 5 2600

              ASUS b450 TUF PLUS GAMING (BIOS 0409)

              RX 580 (8GB)

              Windows 10 Home x64

              • Re: SMT
                matko

                I have Ryzen Master, but I don't know how to use it .

                • Re: SMT
                  matko

                  Ram 16 Gb (2 modules) 2400 MHz

                  Seasonic m12 520W

                  Driver Radeon 18.9.2

                  PC.

                    • Re: SMT
                      misterj

                      matko, please post a screenshot of Ryzen Master (RM).  What SW is running when your system crashes?  Is it always the same?  Please open C:/Windows/Minidump/.  If it is not empty, please compress it and post it here.  There are some programs not multi-thread safe.  Thanks and enjoy, John.

                        • Re: SMT
                          matko

                          Снимок.PNG

                          a minidump was empty, but the last time there is such here an error:

                          IRQL_NOT_LESS_OR_EQUAL

                          The system with SMT may not start at all, or work for a relatively long time.

                          If you really need a minidump, I can try to enable SMT and wait for an error.

                          • Re: SMT
                            matko

                            IСнимок4.PNGI turned on the SMT, and waited here is the error that occurredСнимок.PNGСнимок1.PNGСнимок2.PNGСнимок3.PNG

                              • Re: SMT
                                billy72

                                Hi matko

                                 

                                The most recommended power plan for Ryzen through Windows 10 is <High Performance>, is that how you have it configured?

                                  • Re: SMT
                                    matko

                                    Снимок.PNGHigh performance or Balanced mode for AMD Ryzen ?

                                      • Re: SMT
                                        misterj

                                        Thanks, matko.  Please attach the compressed minidump folder.  The file you pointed to, ntoskrnl.exe, is a Windows kernel file and shows up in almost all dumps.  I doubt it is the error.  I cannot read your language, so the Power Plan screenshot does not tell me much,  The power plan you should be running is Ryzen Balanced.  It comes along with the Chip Set  drivers.  You should make sure you have installed the latest AMD Chip Set drivers DLed ONLY from the AMD Driver DL site.  If you continue to get errors with the latest drivers, then I suggest you contact AMD Online Support.  Thanks and enjoy, John.

                                          • Re: SMT
                                            matko

                                            I already downloaded driver chipset Драйверы и поддержка AMD для Radeon, Radeon Pro, FirePro, гибридных процессоров, процессоров, Ryzen, настольных ПК, ноут… , can give another perhaps an important information . The fact is that when I do not use SMT for a long time , and then turn it on , the computer works for an hour, two, and then the error, and the longer I use SMT enabled the more errors.

                                              • Re: SMT
                                                billy72

                                                Before I proposed to switch to the <High Performance> mode because Windows 10 and some motherboards do not manage quite well the energy in Ryzen, is a problem that occurs frequently, <High performance> ensures that the OS provides the power limit to the CPU . Many problems of BSODs and freezes are caused by a faulty management of the power between motherboard and OS.

                                                 

                                                My ASUS X370-Pro reacts strangely when I made many changes in BIOS in a short time, I must clear CMOS to stabilize the system again, let me recommend that you do as indicated in the user manual of your motherboard by removing the CMOS battery and waiting at least 10 minutes or more to empty the CMOS memory, after this your BIOS will return to default in all its values, it is a good starting point to locate the problem.

                                                 

                                                If after this and start Windows with all the default values in BIOS again happens I recommend you contact with ASUS technical support.

                                                 

                                                Regards

                                                 

                                                 

                                                • Re: SMT
                                                  misterj

                                                  Thanks, matko.  I strongly recommend you talk with AMD Support.  Please keep us informed.  Enjoy, John.

                                                    • Re: SMT
                                                      matko

                                                      Okay, I'll keep you posted.

                                                        • Re: SMT
                                                          elstaci

                                                          When you activate SMT in BIOS and your computer starts getting BSODs. What are the Errors that are shown when it BSODs on the screen?

                                                           

                                                          You might want to run SFC /scannow in elevated Command Prompt or Powershell to make sure your Windows is not corrupted or missing vital files.

                                                           

                                                          Also you might want to check your RAM Memory to eliminate bad RAM Memory module by running MEMTEST86 for 2-3 passes. It should show zero errors. If it shows one or more errors it probably indicates a bad RAM module.

                                                           

                                                          Also is your RAM Memory listed on Asus Support QVL list for your Motherboard? https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_B450M-PLUS_GAMING/Memory_QVL_For_AMD_Ryzen_2000_Series_Processors.pd…

                                                           

                                                          I don't know if you have installed Asus latest AMD CHIPSET or not. But if you haven't that might be a good idea to do: TUF B450-PLUS GAMING Driver & Tools | Motherboards | ASUS USA

                                                           

                                                           

                                                          Chipset

                                                          Version 5.12.0.382018/08/21721.64 MBytes

                                                          AMD Chipset driver
                                                          AMD AM4 Chipset Driver V5.12.0.38 for Windows Win10 64bit. (AMD package version is V18.10.20.02, VGA driver version is V 24.20.11020.2003)
                                                          NOTICE: Due to the different structure for drivers, suggest you remove the old driver first before install this version driver.

                                                           

                                                           

                                                           

                                                          1 of 1 people found this helpful
                                                            • Re: SMT
                                                              matko

                                                              Mostly irql_not_less_or_equal error

                                                                • Re: SMT
                                                                  elstaci

                                                                  According to this website on the BSOD error it could mean corrupt drivers, conflict in drivers, bad hardware (Ram Memory), etc:  How to Fix irql_not_less_or_equal Error on Windows 10 - Appuals.com .

                                                                   

                                                                  (By the way, DON'T DOWNLOAD THEIR RECOMMENDED SOFTWARE. IT IS A SCAM.) but their Troubleshooting tips are Valid.

                                                                   

                                                                  Copied from above link:

                                                                  The DIVER IRQL_NOT_LESS_OR_EQUAL BSOD error

                                                                  As it happens, the DRIVER IRQL_NOT_LESS_OR_EQUAL error is quite common, especially when gaming, or during high performance is needed. This stop code usually means that a recent driver or drivers are conflicting between 2 or more hardware devices. This conflict occurs in the RAM and may be caused by a driver trying to access/write to a read only RAM allocation or a location that was not allocated to the device, or a memory allocation is being written into by more than one driver at a time. This causes the system to ‘panic’ and dump the whole memory hence a BSOD a subsequent restart on your PC.

                                                                  This error is caused by bad, outdated or corrupt drivers that cause this conflict. In gaming this is usually caused by the GPU (Graphics Processing Unit) drivers, and even your mouse, keyboard, gaming pad or any game controller drivers. Some software e.g. antivirus like AVG, IObit, Avast, McAfee, and Norton usually install drivers to control your firewall and online activities among other things. These drivers can deny activity to another driver or try to modify inputs of other drivers hence this error. If you are playing an online game, then this error could be attributed to faulty Ethernet or WLAN drivers.  This BSOD error is also common in overclocked and overvolted PCs. Programs like MSI Afterburner can be used to do this, hence causing an unstable voltage and RAM frequency. The error could also be caused by a faulty RAM which will necessitate a replacement.

                                                                  I highlighted the main causes of your BSOD Error.

                                                                  This website offers very good explaination and tips on resolving your error: https://errorcodespro.com/fix-driver-irql_not_less_or_equal-error-for-windows-10/

                                                                  Reasons For This Error

                                                                  We think also that it is always a good idea to be aware of what could be causing the error before making any attempt at fixing it. So in this section, we will look at the most common reasons behind this Windows 10 error before we move on to all the different possible solutions to it.

                                                                  One of the most common reasons for this error (and, for that matter, for the overwhelming majority of errors that affect Windows computers) is that you are using a driver that is either incompatible with the computer you have, or we could also be the case that even though the driver or drivers you have are compatible but have been installed incorrectly.

                                                                  Although, as we have said, that is a really common cause of this and other errors it is not the only possible one. Sometimes you will notice that you get this error after upgrading your operating system, so it is not really the case that you have done something wrong then.

                                                                  Also to blame it could be that you are using hardware that has become faulty. What piece of hardware would depend on the kind of error but in this case and he would most often than not be RAM (Random Access Memory).

                                                                  This is because this error is all to do with your memory location. Without getting too technical you normally get this blue screen of death when a driver (or, sometimes a kernel process) is attempting to unsuccessfully get to a memory location. The reason why any attempt to access this would be unsuccessful is that the driver does not have the authority to do so. However, it is hard to determine why the access is denied from the outset.

                                                                  1 of 1 people found this helpful
                                                                    • Re: SMT
                                                                      matko

                                                                      And this may be due to the fact that I have not activated Windows ?

                                                                        • Re: SMT
                                                                          elstaci

                                                                          If your Windows 10 isn't activated as long as you get all the Windows Updates (Optional and Recommended) than it should be okay. AMD Drivers requires that Windows 10 be completely updated with the latest Windows Updates to work correctly.

                                                                    • Re: SMT
                                                                      matko

                                                                      My Ram Crusial Ballistix Sport BLS8G4D240FSBK

                                                                      • Re: SMT
                                                                        matko

                                                                        Checked the memory, all is well

                                                                        • Re: SMT
                                                                          matko

                                                                          I downloaded the driver on a chipset , then what ?

                                                                            • Re: SMT
                                                                              elstaci

                                                                              If you downloaded the CHIPSET from Asus, it says to uninstall the previous Asus CHIPSET before installing the latest ones. Same thing if you downloaded it from AMD website.

                                                                               

                                                                              Also you may want to uninstall the current AMD Driver and install it again using this basic Method of installation to prevent Driver conflict from your previous AMD Driver:

                                                                               

                                                                              install AMD driver:

                                                                               

                                                                              1) Download the correct AMD Full Set of drivers from AMD Support. Make sure your Windows is fully updated via Windows Update. Windows Must be fully updated because the latest AMD Drivers requires all the latest "Optional" and "Recommended" updates to be installed.

                                                                               

                                                                              2) Use Windows Uninstall to uninstall current AMD driver and software and disconnect the internet from your computer. Then use DDU (Display Driver Uninstaller) Display Driver Uninstaller (DDU) from Wagnardsoft  Forum in Safe Mode. This will eliminate all traces of the AMD driver and software from your computer.

                                                                               

                                                                              Delete C: \ AMD folder from the Root Directory. Reboot

                                                                               

                                                                              3) Go to Device Manager and click "Display Adapter" and make sure you are on the MS Basic Display Adapter. If not, uninstall the AMD driver using Properties.

                                                                               

                                                                              4) Try reinstalling the AMD FULL SET OF DRIVERS that you have downloaded manually. Make sure you disable the Internet to prevent Windows from installing a newer version. So configure windows to prevent it from updating drivers via windows update. So it has been mentioned to disable any anti-virus programs before installing AMD Drivers.

                                                                               

                                                                              5) If the new AMD drivers installs and works correctly, delete again the C: \ AMD folder from the root directory. To save space on the HDD.

                                                                               

                                                                              6) Enable both the Internet and Anti-Virus program (if applicable).

                                                                               

                                                                              7) Go back to Device Manager and check your GPU card driver is working and identified correctly.

                                                                                • Re: SMT
                                                                                  matko

                                                                                  Снимок.PNG

                                                                                  • Re: SMT
                                                                                    matko

                                                                                    Снимок.PNG

                                                                                    • Re: SMT
                                                                                      matko

                                                                                      Sorry , but your language I know little , and not mean to be rude if I asked you to write more clearly and in details ?

                                                                                        • Re: SMT
                                                                                          elstaci

                                                                                          I understand that we are communicating via translators which can be annoying at times since the translations may not be very accurate. I will try to be more direct in my explanations.

                                                                                           

                                                                                          Look in Windows "CONTROL PANEL" under "PROGRAMS & FEATURES" and see if it show ASUS CHIPSET. If it does uninstall it before installing the CHIPSET you downloaded from ASUS SUPPORT.

                                                                                           

                                                                                          Посмотрите в Windows «ПАНЕЛЬ УПРАВЛЕНИЯ» в разделе «ПРОГРАММЫ И ФУНКЦИИ» и посмотрите, показывает ли он ASUS CHIPSET. Если он удалит его перед установкой CHIPSET, загруженного с ASUS SUPPORT.

                                                                                          • Re: SMT
                                                                                            billy72

                                                                                            don't worry matko

                                                                                             

                                                                                            These are the steps to follow to verify that Windows will install and uninstall the AMD drivers correctly, it is necessary to check the integrity of the Windows File System with DISM and SFC tools as elstaci mentioned before:

                                                                                             

                                                                                              first off all right click on Windows icon on the desktop taskbar, go to <Windows PowerShell> (Administrator) and click again, Write the command exactly as you see in the following image

                                                                                             

                                                                                            WPShell_DISM.PNG

                                                                                            and press <Enter>

                                                                                             

                                                                                            After this step, post a screenshot with the result when finishing the DISM process

                                                                                            1 of 1 people found this helpful
                                                                                              • Re: SMT
                                                                                                matko

                                                                                                Снимок.PNGExplain the picture . 100% Recovery successful

                                                                                                  • Re: SMT
                                                                                                    billy72

                                                                                                    ok

                                                                                                     

                                                                                                    it seems that the result is positive, to be sure please translate into English the penultimate line

                                                                                                    • Re: SMT
                                                                                                      billy72

                                                                                                      ok

                                                                                                       

                                                                                                      repeat the same process with the command that you can see in the following image

                                                                                                       

                                                                                                      WPShell_SFC.PNG

                                                                                                        • Re: SMT
                                                                                                          matko

                                                                                                          Снимок.PNG

                                                                                                          Windows resource protection found no integrity violations.

                                                                                                            • Re: SMT
                                                                                                              billy72

                                                                                                              ok

                                                                                                               

                                                                                                              Reboot

                                                                                                               

                                                                                                              and now you can run the installer of the chipset drivers that you have downloaded from the ASUS support website clicking in the AMD Radeon icon marked in blue how you can see in the screenshot bellow

                                                                                                               

                                                                                                              Chipset.PNG

                                                                                                               

                                                                                                              first will appear a window with 'Terms & Condition' how you can see in the screenshot bellow

                                                                                                               

                                                                                                              Chipset_1.PNG

                                                                                                              and click on 'Accept and Install'

                                                                                                               

                                                                                                              after this step the installer will begin to search for installed drivers how you can see in the screenshot bellow

                                                                                                               

                                                                                                              Chipset_2.PNG

                                                                                                               

                                                                                                              after this step will appear a computer icon on you can read  17.12 Local Driver how you can see in screenshot bellow

                                                                                                               

                                                                                                              Chipset_3.PNG

                                                                                                              and click on it

                                                                                                               

                                                                                                              after this step the driver installer will offer you 2 options as you can see in the screenshot bellow

                                                                                                               

                                                                                                              Chipset_4.PNG

                                                                                                              and click on <Custom Install>

                                                                                                               

                                                                                                               

                                                                                                              after this step will appear several sections of drivers and 2 installation options as you can see in the following screenshot

                                                                                                               

                                                                                                              Chipset_5.PNG

                                                                                                              and click on <Clean Install>

                                                                                                               

                                                                                                              now the installer will begin to remove all the AMD drivers including Chipset and Graphics, reboot when the installer offers it to you and after restarting and login the installer will continue the installation process automatically without you having to do anything

                                                                                                              share the results

                                                                                                                • Re: SMT
                                                                                                                  matko

                                                                                                                  The result-no. I can mail a video of the problem, maybe it will give more information .

                                                                                                                    • Re: SMT
                                                                                                                      billy72

                                                                                                                      The proposal of misterj can help you solve the problem of conflict with other drivers but if the problem comes from the motherboard or some hardware component you will go back to the maze.

                                                                                                                      My advice: ASUS Technical Support

                                                                                                                      If ASUS gives you the solution please share it here, it will be more information for the Community

                                                                                                                      I wish you to find a solution to your doubts and good luck!

                                                                                                        • Re: SMT
                                                                                                          matko

                                                                                                          Снимок.PNGCan you clear the driver information with this utility ?

                                                                                                          • Re: SMT
                                                                                                            matko

                                                                                                            Can you describe these actions in more detail or clearly?

                                                                                                              • Re: SMT
                                                                                                                elstaci

                                                                                                                The DIVER IRQL_NOT_LESS_OR_EQUAL BSOD error

                                                                                                                As it happens, the DRIVER IRQL_NOT_LESS_OR_EQUAL error is quite common, especially when gaming, or during high performance is needed. This stop code usually means that a recent driver or drivers are conflicting between 2 or more hardware devices. This conflict occurs in the RAM and may be caused by a driver trying to access/write to a read only RAM allocation or a location that was not allocated to the device, or a memory allocation is being written into by more than one driver at a time. This causes the system to ‘panic’ and dump the whole memory hence a BSOD a subsequent restart on your PC.

                                                                                                                This error is caused by bad, outdated or corrupt drivers that cause this conflict. In gaming this is usually caused by the GPU (Graphics Processing Unit) drivers, and even your mouse, keyboard, gaming pad or any game controller drivers. Some software e.g. antivirus like AVG, IObit, Avast, McAfee, and Norton usually install drivers to control your firewall and online activities among other things. These drivers can deny activity to another driver or try to modify inputs of other drivers hence this error. If you are playing an online game, then this error could be attributed to faulty Ethernet or WLAN drivers.  This BSOD error is also common in overclocked and overvolted PCs. Programs like MSI Afterburner can be used to do this, hence causing an unstable voltage and RAM frequency. The error could also be caused by a faulty RAM which will necessitate a replacement.

                                                                                                                I highlighted the main causes of your BSOD Error.

                                                                                                                Ошибка DIVER IRQL_NOT_LESS_OR_EQUAL BSOD Как правило, ошибка DRIVER IRQL_NOT_LESS_OR_EQUAL довольно распространена, особенно когда требуется игра или при высокой производительности. Этот код остановки обычно означает, что недавний драйвер или драйверы конфликтуют между двумя или более аппаратными устройствами. Этот конфликт возникает в ОЗУ и может быть вызван драйвером, пытающимся получить доступ / записать к распределению ОЗУ только для чтения или местоположению, которое не было выделено устройству, или выделение памяти записывается в более чем один драйвер на время. Это заставляет систему «паниковать» и сбрасывать всю память с момента последующего перезапуска BSOD на вашем ПК. Эта ошибка вызвана неправильными, устаревшими или поврежденными драйверами, которые вызывают этот конфликт. В играх это обычно вызвано драйверами GPU (Graphics Processing Unit) и даже мышью, клавиатурой, игровой панелью или драйверами любого игрового контроллера. Некоторое программное обеспечение e. антивирусы, такие как AVG, IObit, Avast, McAfee и Norton, обычно устанавливают драйверы для управления вашим брандмауэром и сетевыми действиями. Эти драйверы могут отказать активности другому драйверу или попытаться изменить входы других драйверов после этой ошибки. Если вы играете в онлайн-игру, эта ошибка может быть связана с неисправными драйверами Ethernet или WLAN. Эта ошибка BSOD также встречается в разогнанных и перенапряженных ПК. Такие программы, как MSI Afterburner, могут использоваться для этого, потому что вызывают неустойчивое напряжение и частоту RAM. Ошибка также может быть вызвана неисправной ОЗУ, которая потребует замены. Я выделил основные причины ошибки BSOD.

                                                                                                                  • Re: SMT
                                                                                                                    elstaci

                                                                                                                    Sorry if I need to translate in Russian but User is having difficult time understanding the translations between Russian and English

                                                                                                                    Также вы можете удалить текущий драйвер AMD и снова установить его с помощью этого базового метода установки, чтобы предотвратить конфликт Драйвера с предыдущим драйвером AMD:

                                                                                                                     

                                                                                                                    установите драйвер AMD:

                                                                                                                     

                                                                                                                    1) Загрузите правильный полный набор драйверов AMD из AMD Support. Убедитесь, что Windows полностью обновлена с помощью Центра обновления Windows. Windows должна быть полностью обновлена из-за последних драйверов AMD, для чего требуются все последние обновления «Необязательно» и «Рекомендуемые».

                                                                                                                     

                                                                                                                    2) Используйте Windows Uninstall для удаления текущего драйвера и программного обеспечения AMD и отсоедините интернет от вашего компьютера. Затем используйте утилиту удаления драйверов DDU (Display Driver Uninstaller) Uninstaller (DDU) с форума Wagnarsoft в безопасном режиме. Это устранит все следы драйвера и программного обеспечения AMD с вашего компьютера.

                                                                                                                     

                                                                                                                    Удалите папку C: \ AMD из корневого каталога. Перезагрузка

                                                                                                                     

                                                                                                                    3) Перейдите в Диспетчер устройств и нажмите «Адаптер отображения» и убедитесь, что вы находитесь на базовом адаптере MS Basic. Если нет, удалите драйвер AMD с помощью свойств.

                                                                                                                     

                                                                                                                    4) Попробуйте переустановить AMD FULL SET OF DRIVERS, которую вы загрузили вручную. Убедитесь, что вы отключили Интернет, чтобы Windows не установила более новую версию. Поэтому настройте окна, чтобы предотвратить обновление драйверов через обновление Windows. Таким образом, перед установкой драйверов AMD было запрещено отключать любые антивирусные программы.

                                                                                                                     

                                                                                                                    5) Если новые драйверы AMD установлены и работают правильно, снова удалите папку C: \ AMD из корневого каталога. Чтобы сэкономить место на жестком диске.

                                                                                                                     

                                                                                                                    6) Включите и Интернет, и программу Антивируса (если применимо).

                                                                                                                     

                                                                                                                    7) Вернитесь в диспетчер устройств и проверьте, правильно ли работает драйвер и драйвер вашей карты GPU.

                                                                                                                     

                                                                                                                     

                                                                                                                     

                                                                                                                    In English:

                                                                                                                    Also you may want to uninstall the current AMD Driver and install it again using this basic Method of installation to prevent Driver conflict from your previous AMD Driver:

                                                                                                                     

                                                                                                                    install AMD driver:

                                                                                                                     

                                                                                                                    1) Download the correct AMD Full Set of drivers from AMD Support. Make sure your Windows is fully updated via Windows Update. Windows Must be fully updated because the latest AMD Drivers requires all the latest "Optional" and "Recommended" updates to be installed.

                                                                                                                     

                                                                                                                    2) Use Windows Uninstall to uninstall current AMD driver and software and disconnect the internet from your computer. Then use DDU (Display Driver Uninstaller) Display Driver Uninstaller (DDU) from Wagnardsoft  Forum in Safe Mode. This will eliminate all traces of the AMD driver and software from your computer.

                                                                                                                     

                                                                                                                    Delete C: \ AMD folder from the Root Directory. Reboot

                                                                                                                     

                                                                                                                    3) Go to Device Manager and click "Display Adapter" and make sure you are on the MS Basic Display Adapter. If not, uninstall the AMD driver using Properties.

                                                                                                                     

                                                                                                                    4) Try reinstalling the AMD FULL SET OF DRIVERS that you have downloaded manually. Make sure you disable the Internet to prevent Windows from installing a newer version. So configure windows to prevent it from updating drivers via windows update. So it has been mentioned to disable any anti-virus programs before installing AMD Drivers.

                                                                                                                     

                                                                                                                    5) If the new AMD drivers installs and works correctly, delete again the C: \ AMD folder from the root directory. To save space on the HDD.

                                                                                                                     

                                                                                                                    6) Enable both the Internet and Anti-Virus program (if applicable).

                                                                                                                     

                                                                                                                    7) Go back to Device Manager and check your GPU card driver is working and identified correctly.

                                                                                                                    • Re: SMT
                                                                                                                      matko

                                                                                                                      А может ли , причиной являться то что материнская плата использует авто-значения для напряжений?

                                                                                                                      • Re: SMT
                                                                                                                        matko

                                                                                                                        Maybe the reason be the fact that the motherboard uses auto values for voltages?

                                                                                                                        • Re: SMT
                                                                                                                          matko

                                                                                                                          And I noticed the lack of Windows Update in the Registry (regedit) .And I have all the time climbs window reporting that "failed to install the component (speech Recognition for English)"Снимок.PNG

                                                                                                                            • Re: SMT
                                                                                                                              elstaci

                                                                                                                              I am at a lose as to why SMT is causing you problems. I can not advice you on how to configure your CPU using Ryzen Master nor how to configure your RAM Memory.

                                                                                                                               

                                                                                                                              Someone else will need to instruct you on those two subjects.

                                                                                                                               

                                                                                                                              Since your Windows is not activated, I do not know if that could be a reason or a factor for your problems. It could be that you need to configure your RAM or CPU using Ryzen Master or your motherboard's BIOS settings. But I do not know how to instruct you on that.

                                                                                                                               

                                                                                                                              Try opening a AMD EMAIL SUPPORT Ticket and see what they advice. You can open one online from here: Online Service Request | AMD

                                                                                                                          • Re: SMT
                                                                                                                            misterj

                                                                                                                            matko, here is my recommendation: If you are concerned about drivers etc, then format your C: disk and install a nice fresh copy of W10.  The Media Creation Tool is still providing 1803.  Please DL the tool and make a USB stick.  Be sure to format your C: disk during the W10 install, then install ONLY the AMD Driver Site drivers.  Driver cleaners/removers make me nervous.  Enjoy, John.