3 Replies Latest reply on Oct 12, 2018 2:51 PM by elstaci

    Is this signs of a faulty gpu?

    admaster99

      I bought a Vega 56 a couple weeks ago I notice after playing Far Cry 5 for about 20-30 minutes I usually get what happens in the images attached. I'm wondering if this is signs of a faulty gpu? Or maybe it's just a graphical bug with the game. I haven't noticed it on any other games but I haven't really played anything else so it's hard to say for sure. Any help is greatly appreciated thanks.

       

      Specs:

      Desktop

      PowerColor AMD Radeon Vega 56 RED Dragon HBM2 8GB (AXRX Vega 56 8GBHBM2-2D2HD/OC)

      Windows 10 64bit

      Radeon Software Version 18.9.2

      Display Samsung 55" NU8000 w/ Single HDMI 2.0 Connection running at 1080p/1440p 120 hz w/ freesync

      Asus Z170-A ATX DDR4 Motherboard

      i7 6700k CPU /w factory clocks

      750 Watt PSU Coolermaster

      G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000)Model F4-3000C15D-16GVR

        • Re: Is this signs of a faulty gpu?
          elstaci

          If will help immensely by other Users to know your computer specs as per AMD Forum rules: INFORMATION REQUIRED WHEN POSTING A QUESTION

           

          If these artifacts only happens during one game and nowhere else it could be a problem with the game itself or the AMD Driver with that particular  game.

           

          Is your game fully updated to the latest version?

           

          Try installing a Previous AMD Driver and see if you get the same results.

           

          Do you have video artifacts whenever the GPU is under heavy loads?

           

          Is your PSU strong enough for the new Vega54 GPU Card?

           

          You can always test your GPU Card by using a free diagnostic program called OCCT (Download). There are others but I personally like this one because it checks the GPU under stress and for errors plus it also checks the PSU which no other diagnostic program does.

            • Re: Is this signs of a faulty gpu?
              admaster99

              The game is currently up to date. I also have a 750 watt PSU which I believe should be adequate. This is the only time I have notice any kind of graphical glitches/artifacts but I haven't really played anything else for extended amounts of time.

               

              I almost want to say that it only happens when I have RTSS Overlay active but I have a hard time believing that RTSS can cause this kind of graphical glitches but I'm gonna try and play several more hours this weekend and see if it happens again. I have an extra RX 580 I've been meaning to sell that I might swap in and test for several hours to see if it happens again.

               

              I'm gonna also try the OCCT to see what kind of results I can produce.

                • Re: Is this signs of a faulty gpu?
                  elstaci

                  Your PSU is plenty for the Vega54.

                   

                  RTSS may be interfering with the AMD Driver indirectly or with the game itself. I would, just for troubleshooting purposes, uninstall it and see if the problem occurs again.

                   

                  Many people have problems with AMD Driver when 3rd party software similar to MSI Afterburner is installed. I know that you can now download RTSS as a stand alone program without having to install MSI Afterburner.

                   

                  There is no harm in using OCCT to test your GPU card. It will show Temperatures and PSU Voltages during the test and other useful data. OCCT creates a folder called OCCT in "Documents" folder filled with graphical data charts from the test, whether the test finished or crashed.

                   

                  Make sure your PSU voltages 3.3vdc, 5.0vdc, and 12 vdc are within tolerances of 5% or less during the testing. I have learned that some motherboard sensors may not be compatible with OCCT and you may need to use a different monitoring software to get PSU voltages and other data.

                   

                  AIDA64 is another good diagnostic program to stress test the GPU.

                   

                  I would first try and see if you can find out if the GPU artifacts is something that occurs all the time or under GPU stress times or if it just occurs in one particular game or in all games.

                   

                  If it happens all the time in all games or when the GPU is under stress than it could be a Driver or GPU card issue.