AnsweredAssumed Answered

WX5100 DP -> HDMI2.0 - 4K TV - Max resolution 1920x1080

Question asked by jack.aitken@ccszone.com on Oct 6, 2018
Latest reply on Oct 8, 2018 by fsadough

I have a Windows 10 - 32gig Dell 5820 with an AMD WX5100 8GB video card.  When I connect to a 4K TV with a Display Port to HDMI 2.0 cable to the TV, the max resolution offered is 1920x1080.

 

 

When I connect my laptop exactly the same way,  DP->HMDI with the same cable, I get higher resolution options, so it has to be settings on the card or Windows 10.

 

 

My laptop has an Intel Graphics 4600, Windows 10.

 

 

I updated the AMD drivers, but still only get 1920x1080 max option.

 

 

Help.

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