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AMD radeon rx 560 4gb only running at 4096 mb of memory?

Question asked by jarvy67 on Oct 6, 2018
Latest reply on Oct 7, 2018 by jarvy67

I bought a pair of these desktops about a month ago listed below.

2018 Lenovo IdeaCentre 720 Desktop Computer, 8-Core AMD Ryzen 7 1700 up to 3.7GHz(beat i7-7700k), 16GB DDR4, 1TB 7200RPM HDD, Radeon RX 560 4GB.

I have been having laggy performance when scrolling web sites like Facebook, when scrolling down the page and coming to a video its blurry and takes a few seconds or longer to load.  I looked into the Radeon setting on the PC's and both are the same and show the video cards only have 4096 mb of memory. I tried updating the drivers and get the message that I'm using the most up to date drivers. I provided a screen shot of my video card settings, please help if you can.

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