5 Replies Latest reply on Oct 18, 2018 7:19 PM by iatudorei

AMD Raid Controller not working on Windows 10 Install

iatudorei Oct 7, 2018 1:44 PM

Hello all,

I am having issue with getting my NVMe RAID 0 array in Windows 10 install even though I am loading the driver.

The RAID 0 consists of 2 Samsung 970 PRO 512 GB NVMe drives, mounted on a Zenith Extreme motherboard flashed with the latest BIOS firmware. Used the latest download on Windows 10 ISO.

I set up my RAID 0 in the RAIDXpert Utility in the BIOS, everything looked good. I proceed with loading Windows 10 x64 Pro OS install, when I get to the drives, both NVMe's show up there.

I then proceed to load the rcbottom driver, it loads pretty fast, both NVMes dissapear ofc, then I proceed with loading the rcraid driver. It takes roughly 7 minutes to load and, to my surprise, no virtual drive is showing after it finished. I figured that maybe it also needed the rccfg driver, which I load, and still no virtual drive. If I try loading rcraid a second time, I then get a blue screen on the Windows install.

I then installed Windows 10 on my 3rd 2TB 970 Evo NVMe. After installing RAIDXpert2, the drivers get installed, I then reboot and, surprise, the RAID0 virtual drive appears, so not really sure why it won't work during the Windows 10 Install.

Re: AMD Raid Controller not working on Windows 10 Install

mrzoner Oct 13, 2018 2:56 PM (in response to iatudorei)

Same problem, MSI MEG X399 Creation. During the windows installation, I can load the bottom driver, but loading the storport driver takes forever until I get a DRIVER PNP WATCHDOG error which results in a blue screen during the windows install and a reboot. I suspect its not playing nice with the Windows 10 1809 recovery, or maybe my configuration (1 M2 drive on the motherboard, 4 in the MSI expander card). I've double checked all the settings (i.e. setting the m2 expander to 4x-4x-4x-4x mode instead of 16x, etc).

I am trying to setup the single M2 as a boot drive and a giant RAID 0 for the other 4 drives.

The BIOS sees the arrays just fine. I tried leaving the 4 drives unassigned and setup just the single M2 drive as a boot drive but the storport driver install just hangs.
Like Show 0 Likes(0)

Actions
- Re: AMD Raid Controller not working on Windows 10 Install
  
  iatudorei Oct 13, 2018 8:26 PM (in response to mrzoner)
  
  I can confirm what you said, I luckily had an older version ISO (1703 to be precise), and the drivers worked like a charm. The question now is, is there something wrong with the drivers that make them not work with the new Windows 10 recovery, or is the issue with the recovery itself and does not accept the drivers/mishandles them?
  
  Like Show 0 Likes(0)
  
  Actions
  - Re: AMD Raid Controller not working on Windows 10 Install
    
    mrzoner Oct 18, 2018 3:04 PM (in response to iatudorei)
    
    I believe it is getting hung trying to initialize one of the 8 storport devices. If I trick windows into installing to the boot drive in legacy mode then do the right click inf install of the raid bottom, storport, and config drivers and reboot, the raid is visible and working, but also gets the shutdown bug where the system won't power down on a shutdown. I was mostly interested in benchmarking the system at the time. (x399 raid vs windows software raid vs highpoint raid card).
    
    The first time I did this I accidentally loaded out of date AMD raid drivers, and updating the drivers in the control panel one at time was working until I hit the 5th storport device (which AFAIK was unmapped to any array or legacy drive at the time, only 0 and 1 were setup and in use at the time and updated without issue). In this instance the device manager never returned from the install step or even timed out, and I had to hold the power button down to shut off the machine.
    
    Like Show 0 Likes(0)
    
    Actions
    - Re: AMD Raid Controller not working on Windows 10 Install
      
      kingfish Oct 18, 2018 3:25 PM (in response to mrzoner)
      
      Microsoft pulled the Oct update because of multiple issues..it has not been re-released
      Windows 10 update should be avoided until Microsoft delivers fixes
      FYI: Windows 10’s October 2018 update brings audio issues, Microsoft explains the cause (This concerns Intel Audio)
      Did the Windows October 2018 update delete your files? Microsoft can help
      Microsoft Promises Feedback Changes After Windows Data Deletion Bug
      etc
      etc
      
      Like Show 0 Likes(0)
      
      Actions
      - Re: AMD Raid Controller not working on Windows 10 Install
        
        iatudorei Oct 18, 2018 7:19 PM (in response to kingfish)
        
        Hey kingfish,
        
        The October update you are referencing is version 1809, the issue I ( cannot say for certain if it's the same version for mrzoner) was explaining is happening with version 1803, which is not having those problems. So the issue here is, it looks like the drivers are not fully compatible with Windows 10 1803 recovery (they have no issue with the installed Windows 10 1803), whilst they are fully compatible with the 1703 version recovery for example.
        1 of 1 people found this helpful
        
        Like Show 0 Likes(0)
        
        Actions

Go to original post