Radeon RX580, AMD Audio Stopped Working

Discussion created by paulajedi on Oct 1, 2018
Latest reply on Oct 2, 2018 by elstaci

Apologies, getting rusty.


I have a Radeon RX580 card, Windows 7.  I installed the latest Radeon 18.9.3 drivers and now my audio doesn't work.

I thought I remember not needing two drivers.  See attached device manager photo.  Realtek driver says it is working.  AMD is not.

When I test Realtek, no sound comes out. 


The audio on my monitor is set to HDMI because I do not have a cord from my speaker to my PC.  The under monitor speaker goes into the monitor.

So, I disabled the AMD driver, rebooted, but this didn't help.  I assumed I didn't need it, but I still have no sound, so maybe I do?


I reinstalled the Radeon drivers to no avail.  Any thoughts?  I used to be good at this stuff but I must really be missing something simple.


Thanks in advance.


Radeon Software Version - 18.9.3

Radeon Software Edition - Adrenalin

Graphics Chipset - Radeon RX 580 Series

Memory Size - 8192 MB

Memory Type - GDDR5

Core Clock - 1366 MHz

Windows Version - Windows 7 (Service Pack 1) (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz