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Drivers & Software

tundracz
Journeyman III
‎10-01-2018 06:50 AM

adrenalin 100 disk usage and blue screen restart

after downloading adrenalin 18.5.1 software my disk usage went to 100% and when my laptop starts crashing when its not on recharging

(updating to 18.9.3 dont help)

acer aspire 5

AMD quad core a12-9720p radeon r7 2,70 GHz

8 GB ram DDR4

AMD radeon RX 540 2GB VRAM

win 10 home

ps: sorry for my english

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5 Replies
Ray_AMD
Community Manager
Community Manager
‎10-02-2018 03:50 PM

What process is using the CPU ?
What is the error message you receive when the crash occurs ?

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tundracz
In response to Ray_AMD
Journeyman III
‎10-05-2018 11:04 AM

sorry i dont know

i already reinstal the system

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kingfish
MVP
‎10-02-2018 04:01 PM

Where did you download the drivers from?

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tundracz
In response to kingfish
Journeyman III
‎10-05-2018 10:58 AM

from official AMD web

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kingfish
In response to tundracz
MVP
‎10-05-2018 11:06 AM

Get your drivers from the laptop manufacturer. You will have to know the exact model number of your laptop..."Acer Aspire 5" means nothing.

Download Drivers and Manuals | Acer Official Site

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