Computer glitching then turning black when playing games

Discussion created by stellarlumensxlm on Sep 20, 2018
Latest reply on Sep 24, 2018 by punkmunster

Mainly when I am playing games this started happening, but it does happen when I am idling as well sometimes. My screen glitches ( I see lines of different colors, all I can describe it is as a glitch, kinda like a patchwork of colors) and then the screen goes black. I have to restart my computer manually, then it runs for a little bit and the event repeats. I can't play games longer than 15 minutes without this happening. This is recent.


Operating System

Windows 10 Home 64-bit


Intel Core i7 4770K @ 3.50GHz 33 °C

Haswell 22nm Technology


16.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)


Gigabyte Technology Co. Ltd. Z87X-UD4H-CF (SOCKET 0) 33 °C


S27C350 (1920x1080@59Hz)

Intel HD Graphics 4600 (Gigabyte)

8192MB ATI AMD Radeon R9 390 Series (Sapphire/PCPartner) 46 °C

CrossFire Disabled


167GB INTEL SS DSC2BW180A4 SCSI Disk Device (SSD) 33 °C

1863GB Western Digital WDC WD20 EZRX-00DC0B0 SCSI Disk Device (SATA) 35 °C

Optical Drives

No optical disk drives detected


AMD High Definition Audio Device


Here is a log from the reliability history:


Radeon Settings: Host Application


Stopped working


9/19/2018 4:32 PM


Faulting Application Path: C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: RadeonSettings.exe

Application Version:

Application Timestamp: 5b8406e1

Fault Module Name: RadeonSettings.exe

Fault Module Version:

Fault Module Timestamp: 5b8406e1

Exception Code: c00000fd

Exception Offset: 00000000007f6eb8

OS Version: 10.0.17134.

Locale ID: 1033

Additional Information 1: 69dd

Additional Information 2: 69dd2cbb7d6b69830b2ed005860f140d

Additional Information 3: ac2b

Additional Information 4: ac2bd36b2f68cca72fe841aa3c044ac2



Extra information about the problem

Bucket ID: dfca54d747d3840b9fc74c199fdc9652 (2289882608481113682)


did sfc /scannow in console

fixed health problems that existed with DSIM restore health, no problems now when I scan

Did DSKCHK and no problems there either


No idea why its crashing other than the GPU is faulty

Its about 8 months old