1 Reply Latest reply on Sep 20, 2018 5:25 AM by fsadough

    WX4100 Pro - 4k on 2x2 Videowall

    anthonh

      Hello!

       

      We are trying to configure a video wall using a WX4100 Pro with 4x 55" TVs with 4k.

       

      Two monitors are connected via the included mini displayport adapters and the other two are directly connected through mini displayport to HDMI. All cables have support for 4k in 30Hz.

       

      The maximum resolutions we getting is 4k over all monitors, we want 4k on each. We don't even get 4k when we are using a single monitor. If we connect a laptop via displayport to HDMI it works right away with 4k. We have also been trying to get higher resolution with different Hz settings and Eyefinity.

       

      According to this datasheets we should be able to run 4x 4k in 60Hz.

       

      https://www.amd.com/Documents/radeon-pro-wx4100-datasheet.pdf

       

      The computer is running Windows 10 with the latest AMD drivers. What have we missed?

       

      Kind Regards,

      Anthon

        • Re: WX4100 Pro - 4k on 2x2 Videowall
          fsadough

          WX4100 has 4x mDP outputs and it comes with 4x mDP-DP adapters.

          • No HDMI adapters are included
          • Your TVs most likely have no DP inputs, they usually have HDMI inputs

          So, the information you provided is not accurate. Send the exact cable and adapter information along with your TV make and model.