1 Reply Latest reply on Sep 19, 2018 5:37 AM by dipak

    Cannot run Frame Profiler with Vega 56 for a DirectX11 app




      I'm developing a C++/DirectX11 application on a Ryzen7/Vega 56 platform. GPUPerfStudio is having trouble identifying my GPU and I don't know how to troubleshoot this.


      When I attach to my application and pause for frame analysis and select
      - Frame Debugger: I don't get any timing data and an error message of not supported hardware hence timers are not available.
      - Frame Profiler: hardware not supported - cannot display anything.


      Checking the server logs, I see the following error.

      In case image cannot be displayed:
      > Error: PID: 5744  TID: 10024  Common: GPA: Unrecognized device ID.

      > Error: PID: 5744  TID: 10024  Common: GPA: desiredGeneration is GDT_HW_GENERATION_NONE.

      > Error: PID: 5744  TID: 10024  Common: Unable to enable selected counters: Hardware not supported


      What do I need to do for the GPUPerfStudio to recognize my Vega 56?