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Acer Predator Helios 500 – PH517-61 Where is Wattman?

Question asked by zayer on Sep 15, 2018
Latest reply on Dec 17, 2018 by evolucion8@hotmail.com

Hello, I am having a small problem with my new laptop. I am trying to find wattman but can't, i know where it should be it should be in Radeon Settings under the gaming tab and global settings. But i only have 2 tabs in Global Settings, and they are Global Graphics & Performance Monitoring. Original Drivers are 17.12 have tried newest 18.9.1 and 18.5.1 from:

Radeon™ RX Vega 56 Drivers & Support | AMD

 

None works, but i must note that when i uninstalled my drivers completely i couldn't install version 18.9.1 again because it would not recognize my hardware. So i had to go to acers website to download the vga driver there that is version 17.12. I can update this driver version to 18.9.1 and it will work but can't see any difference on the surface.

 

Acers Website:

Product support https://www.acer.com/ac/en/US/content/support-product/7737?b=1&pn=NH.Q3GED.004

Does this gpu not support wattman? maybe? or simply not implemented yet?

This is a brand new product so not alot of info out there so any help is appreciated

 

Radeon Settings: System

 

Overview:

Radeon Software Version - 17.12

Radeon Software Edition - Adrenalin

Graphics Chipset - Radeon RX Vega 56 Series

High Bandwidth Cache Size - 8176 MB

High Bandwidth Cache Type - HBM2

Core Clock - 1301 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - AMD Ryzen 7 2700 Eight-Core Processor

 

Software:

Radeon Settings Version - 2018.0525.1546.26560

Driver Packaging Version - 18.10.01.12-180525a-329282C-Acer

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01334

OpenGL® Version - 6.14.10.13521

OpenCL™ Version - 24.20.11001.12005

AMD Mantle Version - Not Available

AMD Mantle API Version - Not Available

AMD Audio Driver Version - 10.0.1.6

Vulkan™ Driver Version - 2.0.20

Vulkan™ API Version - 1.1.70

 

Hardware Radeon RX Vega 56 Series (Primery/Discrete):

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - Radeon RX Vega 56 Series

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x16

BIOS Version - 016.001.001.000

BIOS Part Number - SWBRT32020.001

BIOS Date - 2018/03/06 21:48

High Bandwidth Cache Size - 8176 MB

High Bandwidth Cache Type - HBM2

High Bandwidth Cache Clock - 800 MHz

Core Clock - 1301 MHz

High Bandwidth Cache Bandwidth - 409 GByte/s

Memory Bit Rate - 1.60 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

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