3 Replies Latest reply on Sep 17, 2018 12:35 AM by zayer

    Acer Predator Helios 500 – PH517-61 Where is Wattman?

    zayer

      Hello, I am having a small problem with my new laptop. I am trying to find wattman but can't, i know where it should be it should be in Radeon Settings under the gaming tab and global settings. But i only have 2 tabs in Global Settings, and they are Global Graphics & Performance Monitoring. Original Drivers are 17.12 have tried newest 18.9.1 and 18.5.1 from:

      Radeon™ RX Vega 56 Drivers & Support | AMD

       

      None works, but i must note that when i uninstalled my drivers completely i couldn't install version 18.9.1 again because it would not recognize my hardware. So i had to go to acers website to download the vga driver there that is version 17.12. I can update this driver version to 18.9.1 and it will work but can't see any difference on the surface.

       

      Acers Website:

      Product support https://www.acer.com/ac/en/US/content/support-product/7737?b=1&pn=NH.Q3GED.004

      Does this gpu not support wattman? maybe? or simply not implemented yet?

      This is a brand new product so not alot of info out there so any help is appreciated

       

      Radeon Settings: System

       

      Overview:

      Radeon Software Version - 17.12

      Radeon Software Edition - Adrenalin

      Graphics Chipset - Radeon RX Vega 56 Series

      High Bandwidth Cache Size - 8176 MB

      High Bandwidth Cache Type - HBM2

      Core Clock - 1301 MHz

      Windows Version - Windows 10 (64 bit)

      System Memory - 16 GB

      CPU Type - AMD Ryzen 7 2700 Eight-Core Processor

       

      Software:

      Radeon Settings Version - 2018.0525.1546.26560

      Driver Packaging Version - 18.10.01.12-180525a-329282C-Acer

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1634

      Direct3D® Version - 9.14.10.01334

      OpenGL® Version - 6.14.10.13521

      OpenCL™ Version - 24.20.11001.12005

      AMD Mantle Version - Not Available

      AMD Mantle API Version - Not Available

      AMD Audio Driver Version - 10.0.1.6

      Vulkan™ Driver Version - 2.0.20

      Vulkan™ API Version - 1.1.70

       

      Hardware Radeon RX Vega 56 Series (Primery/Discrete):

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - Radeon RX Vega 56 Series

      Bus Type - PCI Express 3.0

      Current Bus Settings - PCI Express 3.0 x16

      BIOS Version - 016.001.001.000

      BIOS Part Number - SWBRT32020.001

      BIOS Date - 2018/03/06 21:48

      High Bandwidth Cache Size - 8176 MB

      High Bandwidth Cache Type - HBM2

      High Bandwidth Cache Clock - 800 MHz

      Core Clock - 1301 MHz

      High Bandwidth Cache Bandwidth - 409 GByte/s

      Memory Bit Rate - 1.60 Gbps

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000