AnsweredAssumed Answered

Laptop freezes when trying to install latest amd drivers

Question asked by petrumos on Sep 15, 2018
Latest reply on Sep 16, 2018 by pokester

My computer:

Toshiba Satellite P50-B-L11

Intel i7-4720HQ

8GB RAM

AMD Radeon R9 M265x

(Sorry for my english)

When I tryed to change my HDD to an SSD, I had to reinstall windows on the SSD. When I 1st booted the pc, I realized it was not using the R9 graphic card. I proceeded to install the drivers, because I guessed they were not installed. So when I got them and tryed to install, my laptop freezes and I have to reboot it. I`ve tryed to clean install the drivers but still dont work. Also tryed to bott Windows in safe mode and tryed to install them that way. Nothing works, and I dont want to think my graphic card has died.

Can anyone help me?

Thank you very much.

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