2 Replies Latest reply on Sep 14, 2018 10:35 AM by elstaci

    Driver update 18.7.1 to 18.9.1

    purple_rain

      Driver update 18.7.1 to 18.9.1 went definitely wrong.

       

      After successfull installation and reboot I sarted constantly get message "Your hardware settings have changed. Please reboot your computer for these changes to take effect". In system event log lots of warnings Kernel-Pnp 225 appeared. XCOM 2 started to crash every 5-10 minutes of gameplay. However, subjectively game started to look better and display image smoothly. But those crashes.... playing is impossible.

      Tried "Clean Install" option in AMD drtiver installer, it did not helped.

       

      Managed to fix by reverting back to 18.7.1 via DDU.

       

      Anyone else expierencing similar problems? Or I should use DDU and try install 18.9.1 once again?

       

      Specs:

      MSI Radeon RX 480 GamingX 8G

      I5-4670K

      Asus H87-Plus

      2x4Gb Kingston DDR3

      Windows 10 x64 1803

      Dell S2418HN

       

        • Re: Driver update 18.7.1 to 18.9.1
          kingfish

          Do you have Afterburner installed on your computer?

          • Re: Driver update 18.7.1 to 18.9.1
            elstaci

            If you have MSI Afterburner as kingfish mentioned, temporarily uninstall it and see if you are able to install the latest AMD Driver by following this basic procedure in

            installing AMD Driver:

             

            install AMD driver:

             

            1) Download the correct AMD Full Set of drivers from AMD Support. Make sure your Windows is fully updated via Windows Update. Windows Must be fully updated because the latest AMD Drivers requires all the latest "Optional" and "Recommended" updates to be installed.

             

            2) Use Windows Uninstall to uninstall current AMD driver and software and disconnect the internet from your computer. Then use DDU (Display Driver Uninstaller) Display Driver Uninstaller (DDU) from Wagnardsoft  Forum in Safe Mode. This will eliminate all traces of the AMD driver and software from your computer.

             

            Delete C: \ AMD folder from the Root Directory. Reboot

             

            3) Go to Device Manager and click "Display Adapter" and make sure you are on the MS Basic Display Adapter. If not, uninstall the AMD driver using Properties.

             

            4) Try reinstalling the AMD FULL SET OF DRIVERS that you have downloaded manually. Make sure you disable the Internet to prevent Windows from installing a newer version. So configure windows to prevent it from updating drivers via windows update. So it has been mentioned to disable any anti-virus programs before installing AMD Drivers.

             

            5) If the new AMD drivers installs and works correctly, delete again the C: \ AMD folder from the root directory. To save space on the HDD.

             

            6) Enable both the Internet and Anti-Virus program (if applicable).

             

            7) Go back to Device Manager and check your GPU card driver is working and identified correctly.