AnsweredAssumed Answered

Error writing to file atikmdag.sys

Question asked by alistairsw on Sep 11, 2018
Latest reply on Oct 16, 2019 by mostafa_0017

My system:


AMD R9 380


Windows 10 64bit


Driver Version: 24.20.11016.4  (according to Device manager, properties, driver, driver version)


Display Devices: BenQ GL2450 59Hz

                             Philips 32PHT4012/05 59Hz


Motherboard + Bios Revision:

Gigabyte Tehcnology H81M-S2H Bios: American Megatrends F1



Intel Core i5-4460 3.2GHz 4 Cores


PSU: I'm unable to work out what model this is very easily.




The issue:

For a while I was using the amd settings application to update drivers and it worked temperamentally; sometimes allowing me to update, sometimes failing. More recently I have been unable to find that application on my computer and now when I attempt to install a driver from the AMD website directly I get the following error message: "Extract: error writing to file atikmdag.sys".

After retrying numerous times it seems to most commonly fail in the same place (on the atikmdag.sys extraction and at exactly 81%)


The exact file I try to run that produces this error is called: win10-64bit-radeon-software-adrenalin-edition-18.8.2-aug27.exe