0 Replies Latest reply on Sep 11, 2018 10:36 AM by alistairsw

    Error writing to file atikmdag.sys


      My system:


      AMD R9 380


      Windows 10 64bit


      Driver Version: 24.20.11016.4  (according to Device manager, properties, driver, driver version)


      Display Devices: BenQ GL2450 59Hz

                                   Philips 32PHT4012/05 59Hz


      Motherboard + Bios Revision:

      Gigabyte Tehcnology H81M-S2H Bios: American Megatrends F1



      Intel Core i5-4460 3.2GHz 4 Cores


      PSU: I'm unable to work out what model this is very easily.


      RAM: 8GB


      The issue:

      For a while I was using the amd settings application to update drivers and it worked temperamentally; sometimes allowing me to update, sometimes failing. More recently I have been unable to find that application on my computer and now when I attempt to install a driver from the AMD website directly I get the following error message: "Extract: error writing to file atikmdag.sys".

      After retrying numerous times it seems to most commonly fail in the same place (on the atikmdag.sys extraction and at exactly 81%)


      The exact file I try to run that produces this error is called: win10-64bit-radeon-software-adrenalin-edition-18.8.2-aug27.exe