AnsweredAssumed Answered

Can't know which is default graphics driver

Question asked by dsatanure on Sep 4, 2018
Latest reply on Sep 6, 2018 by pokester

Hey there I have Dell Inspiron 15R 5521, on dell site I found that both Intel HD 4000 Graphics and AMD Radeon 8370M both are recommended for my PC.


While installing intel graphics no failure occured, but while installing AMD graphics and error occurred "Application Install: install package failure!" (Log file attached), and AMD is running correctly...


But I found that both graphics are installed correctly shown in below screenshot:


but after I opened dxdiag.exe, there is showing only Intel one:-


I'm running Windows 8.1 x64-bit, When only Intel Graphics were installed, Microsoft Basic Display Adaptor was showing in place of AMD (as per screenshot above) with caution symbol, and when only AMD is installed, AMD was showing with Caution symbol.


Now I want to know:-

1] What was the error while installing Error AMD, what are it's effects? and

2] Why Dxdiag.exe is showing only Intel Graphics as I've installed both?