AnsweredAssumed Answered

Radeon settings AMD 8750m problem

Question asked by amazingjorgito on Sep 3, 2018
Latest reply on Sep 6, 2018 by goodplay

Hello everyone, I'm new in the forum. I need some help with my drivers.

I have an amd radeon 8750m but everytime i try to install the drivers the adrenaline manager installs 8500m/8700m drivers instead, i assume that 8750m is higher or better so using windows update i manage to install 8750m driver because it says its newer but when i do this radeon settings stops working, if i try to download the driver using the amd web page the only option is the automatic detection and that just installs 8500m/8700m drivers. It happend with catalyst too.

I've tried deleting every amd driver using DDU in safe mode, reinstalling windows 10 (because of black screen trying to fix this) with cero results.

I can use 8750m drivers but without any option that radeon settings gives and using 8500m/8700m drivers actually make my games run slower.

So my question is, is 8500m/8700m higher than 8750m and that is the reason the automatic detector is installing them?

Does anybody know how to fix it?


Graphics: AMD Radeon HD 1850m (dedicated), Intel(R) HD Graphics Family (integrated), using dedicated for games.

Laptop: HP Elitebook 840 G1  I7 4600u

Processor: Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz, 2701 Mhz,

Windows 10: 64 bits

Driver: Radeon Software Adrenaline Edition 18.8.2, also tried 18.5.1

BIOS:  Hewlett-Packard L71 Ver. 01.37, 23-05-2016


Display divice: 1366 x 768 x 60 hz, couldn't find model.

Motherboard, Energy supply unit: Couldn't find them