AnsweredAssumed Answered

Programs start Blank Screen with lates update Radeon RX 540

Question asked by mfabian on Sep 4, 2018
Latest reply on Sep 4, 2018 by mfabian

Yesterday, Windows 10 installed the latest driver update 18.8.2 for my Radeon RX 540 on my HP Elitebook 850.

The consequence was that some programs started up with a blank screen. The programs did work (in fact, clicking on areas where a button supposed to be, caused a reaction) but everything in these programs was white.


Programs affected: SSMS (SQLServer Management Studio), Windows Power Shell ISE, ServiceTierAdministration.

However most programs still worked fine. Namely Excel, Word, Outlook, Firefox, Edge.


I tried to downgrad to driver version 18.5.1 but that didn't solve the problem.

Solution: In Device Manager I disabled Display Adapter "Radeon 500 Series". Using the default Intel(R) UHD Graphics 620 instead.

(Wondering, why my Laptop has two Display adapters in first place).


As I use my Laptop for work and not for gaming, the solution with the deactivated Radeon works for me.

Nevertheless I wanted to bring this bug to the attention of AMD to help you avoid a bunch of frustrated gamers out there :-)