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Acer Aspire A315-41G-R4BW - Windows Update 1803 Issue

Question asked by leorick on Sep 3, 2018
Latest reply on Sep 3, 2018 by leorick

Good day,


A few days ago, I recommended this Ryzen 5 2500U Vega8 laptop to a friend. A now he brought it to me. He said he already had the unit replaced from the store because he was experiencing some issues with Windows 10 and it's feature update to 1803.


I created an account here hoping that somebody might have the same issue and possibly get some insight about it. I can confirm that upgrading to 1803 from 1709 crashes. Either via Windows Update or the installer using Windows setup. I even checked the memory upgrade for errors but it came back clean. Already updated the BIOS to the latest, still the same. I'm currently running a DISM cleanup to see if it would solve anything.


If this was a Windows 10 Pro, I would have delayed the feature update by 365 days. Unfortunately, the Home SL version doesn't have this feature. I was hoping that somebody here could help me or give me some info. This unit is new, manufactured July 2018, so I'm a little worried about issues like this.


I would greatly appreciate any information anybody could give me. Thank you very much!