AnsweredAssumed Answered

No AMD graphics driver is installed... and cannot find driver on AMD site.

Question asked by zenok on Sep 2, 2018
Latest reply on Aug 30, 2019 by

After a driver update via Windows, Radeon has decided to show the message "No AMD graphics driver is installed, or the AMD driver is not functioning properly."

Everythings seems to work as before, only Radeon configuration doesn't work any longer. I could leave without it, but I paid for it, so I would like to find a way to fix it.


According to some similar posts (, one step is the download of the right driver


Unfortunately my driver is not listed: AMD Radeon(TM) R4 Graphics. Where can I find it?

Which one should I download instead?


My system


    Please note that the Computer Properties and the Device Manager gives contradicting information about my graphic card.


    AMD Graphics Card (according to driver manager)

       AMD Radeon(TM) R4 Graphics

    Desktop or Laptop System

        If a laptop, make and model of the Laptop

    Operating System

        Windows 7 professional SP 1

    Driver version installed

        Advanced Micro Devices, Inc. 13.351.1009.0

    CPU/APU (according to pc properties)

        AMD A8-6410 APU with AMD Radeon R5 Graphics 2.00 GHz