0 Replies Latest reply on Aug 31, 2018 8:12 AM by cybernetix

    Ryzen 7 1700X 4 cores disappeared

    cybernetix

      Hello, here's my problem. I have a CPU - AMD Ryzen 7 1700X. And my PC can't see 4 cores on it (simply, they have just disappeared). It probably happen after than I disabled the feature in BIOS called "AMD Cool'n'quiet". This is weird, it has to be 8 cores, but after disabling that feature, windows shows only 4 of them. I've asked for help, and they said to check out some kind of "Advanced Mode" in BIOS of my motherboard. So the question is, how can I get to Advanced Mode in BIOS on my motherboard (ASRock X370 Killer SLI)? Because I need to check if maybe there is some kind of feature to lock some cores, but I cannot see it. Or tell me, maybe there's some another issue. By the way, there's a weird situation, because Device Manager sees all 8 cores and its 16 threads, but in AIDA64 and Task Manager it doesn't. Thanks in advance.
      PC Configuration:
      Windows 10 Pro x64
      ASRock X370 Killer SLI

      ASUS GeForce GTX 1060 6Gb
      Crucial Ballistix 8Gb
      1000W Cooler Master Silent Pro

      BIOS UEFI last version (4.80)