5 Replies Latest reply on Aug 29, 2018 4:15 PM by misterj

    black screen for 2400G

    bardkins

      my dad was looking for an upgrade so I recommended the 2400g. I build the PC, everything runs fine, aaaaaaaaaaaaaaaaaaaaaaaand I get a black screen. Now whenever I do CTRL+Shift+Win+B , it comes back , because I reload the drivers.  The problem is, reinstalling the drivers doesnt fix the problem. Any suggestions?

        • Re: black screen for 2400G
          misterj

          bardkins, with no information, no suggestions.  Please post your system specifications including power supply, versions of OS and UEFI.  Enjoy, John.

          • Re: black screen for 2400G
            bardkins

            Specs:

            CPU - Amd Ryzen 5 2400G

            RAM -Corsair Vengeance LPX Black 16GB DDR4 3000MHz CL15 (2x8gb)

            MOBO -Gigabyte AB350M-Gaming 3 ( used boot kit to upgrade the bios )

            PSU -Corsair CX750

            COOLER - stock

            HDD- 1TB wd blue

             

            OS : win 10. I had it installed when using a Ryzen 3 cpu and I didnt reinstall it when switching to the 2400g.

            Bios version: F22