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Boot Kit request response

Question asked by ndorey21 on Aug 27, 2018

I submitted a warranty request for my Ryzen 3 2200g processor and requested a boot kit on Friday. I got the two automatic replies, but it is my understanding that I should have received an email from an actual person by now requesting photos. Does anyone know how long it usually takes to receive that email?

 

My ticket number is 8200827815

 

Please help. I need to get my computer up and running ASAP

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