AnsweredAssumed Answered

My Warranty is now void? Help!

Question asked by miltcog777 on Aug 25, 2018

So it's within the 15 days grace period for me to return my RMA boot kit, and I JUST sent it out on August 22, 2018, expected to arrive by August 27, 2018. HOWEVER, I STILL received an email which gives me the following message:


"Since we have not received the processor within the specified time period, we will not be able to offer you the AMD Cross-Ship service in the future."


The RMA request # is 2000256239, and the tracking number for that FedEx return is "124516910167898". I was previously assisted by a "Kumar" from Global Customer Care, who was not a time sensitive representative unfortunately. I hope all this information helps! Thanks!