1 Reply Latest reply on Aug 27, 2018 3:00 PM by black_zion

    Why I am not able to install AMD Face login in my laptop with AMD A8 6410 APU?

    kaushakya

      I have an AMD A8 6410 APU on my Lenovo G50-45 laptop. I am trying to install AMD Face login but its compatibility checker "amdcompatibilitychecker.exe" is showing "We are unable to find a driver for your system. No supported AMD hardware was detected. See the attached screenshot.

      AMD Face Login.jpg

      My OS is Windows 10. Although, I know this feature is for windows 8 only and for specific models of processors. But, I can see my processor in the supported processors' list here:

      http://www-sit.amd.com/en-gb/innovations/software-technologies/elite-experiences/faq#will-work

       

      I want to know the resolution of this issue. Also, as a side note, face unlock feature is a futuristic feature that every OEMs should provide. But, in contrast, AMD stopped this feature after windows 8. Why?