AnsweredAssumed Answered

Black Screen while browsing Vega64 LC

Question asked by kommie on Aug 14, 2018
Latest reply on Oct 17, 2018 by kommie

System Configuration:


CPU: AMD Ryzen 7 1800X, 3.6GHz

Memory: DDR4 G.SKILL Trident Z RGB 32GB (4x8GB) 3200MHz CL16 1.35V XMP 2.0

GPU: AMD Vega64 Liquid Cooled

VBIOS: 113-D0500500-103

Driver: 18.7.1

OS: Windows 10 x64 (1511.10586)

PSU: be quiet! Dark Power Pro P11 850W (BN253)

Steps to Reproduce:

Leave Computer on for a while Start browsing anything in Chrome/Opera with Video Get black screen for 1 second sometimes browser crashes Sometimes after being away for a few mintures pc crashes with display on but mouse is unmoveable. Expected Behavior:

System running stable

Actual Behavior:

Display crashes event viewer has the following Display driver amdkmdap stopped responding and has successfully recovered.

Additional Observations:

This happens after some use or right now it just happens after initial boot. I go to the browser and have a website with video black sreen and crash to recover or I  leave PC on go away 15min later come back cant move mouse but display is there. This ironically does not happen when gaming.