6 Replies Latest reply on Sep 5, 2018 8:28 AM by Hardwood

    Video stutter with 2 Monitor Setup (Rx580) (Ryzen 5)


      Desktop Pc


      Graphics Chipset:

      XFX Radeon RX 580 Series


      Radeon Software Version:



      Windows Version:

      Windows 10 pro (64 bit)


      CPU Type:

      AMD Ryzen 5 1600 Six-Core Processor






      500 Watt be quiet! Pure Power 10 Non-Modular



      MSI B350M PRO-VDH

      Bios Version:



      Monitor 1

      Samsung TV:



      G.Refresh Rate (Hz):



      Monitor 2

      Acer G246HL:



      G.Refresh Rate (Hz):



      I have the above Setup with 2 Monitors connected running them on duplicate. Monitor 2 is the Main Monitor, and everything is working fine when both are turned on.

      But when i have just Monitor 2 running and Monitor 1 is turned off the video is freezing every few seconds for about a second. This happens regardless of what i am doing (even directly after booting on the desktop, with gpu- and cpu performance at 0-1%).


      When i disconnect Monitor 1 of disable it in the software the problem disappears.

      Monitor 1 running  with monitor 2 turned off is also working fine.


      It's a new Pc, and the problems occured directly after connecting the second screen. I have updated all drivers, tried adapting the framerate and other options in the windows display settings and radeon software, but nothing helped so far.

      The cables are working fine (i used them with a different Pc in and the same Monitor setup without any problems), and i'll try switching the connector types as soon as i get new cables.


      Does anyone have the same problem, and know a fix, or other ideas that could fix this?