AnsweredAssumed Answered

Driver Issues R9 M290X

Question asked by sky36 on Aug 6, 2018
Latest reply on Aug 7, 2018 by amdmatt

Hello everyone, I am currently running an Alienware 18 (Laptop, 2014)


I have

X2 R9 M290X ( also known as HD 8900?)

Intel i7 4710mq

Windows 10 64 bit

32 Gigs of Ram


I have recently tried to install the latest graphics drivers, it installs half way and the screen goes black. I can still hear background noise. I have to reset my computer, goes into safemode, etc. Eventually I end up reformatting. I have done this about 5 times, the most recent one today.


I have looked online for solutions and have tried all of them. I even tried Gurus driver uninstall, no such luck. Windows does not automatically update the drivers for me when I ask it to do so. I've tried automatic driver install from AMD- even manually installing (I tired R9 2xx series, even HD 8900) no luck. Even when  I attempt to install an older driver it says that my hardware can not be detected.  Is it a legacy driver now? Can someone help?


Thank you very much! I will be building a new PC in a few months but I really want this laptop to work properly!