4 Replies Latest reply on Aug 12, 2018 6:36 AM by benman2785

    Display freezing when using dual monitors

    bucky4300

      Hi there,

       

      I have found an issue with the RX480 graphics card, recently I have not been able to use dual monitors as the display freezes briefly before continuing. This is a very annoying glitch, as it means both screens freeze and my mouse will jump, or in games it will freeze before jumping along.

       

      I have tried reinstalling the AMD Software, I have done a clean install of the drivers, removed the files from my device and re added them. I have re-seated my graphics card and RAM. Unfortunately I don't know where to go from here.

       

      Both displays function perfectly on their own, but when the displays are used in either Duplicate or Extend modes that is when I run into the issue.

       

      Any help would be much appreciated.

       

      I am running a 16:9 HP monitor, a 4:3 Dell monitor and I was able to run these perfectly for months. I have an i5 Skylake, RX480 and 8GB of RAM. I have disabled onboard graphics.