This website has a list of Compatible AMD and Nvidia GPU cards for your version of Autodesk NavisWork 2019: System requirements for Autodesk Navisworks products | Navisworks Products | Autodesk Knowledge Network .
But the list is from 2014 using Windows 8. It hasn't been updated from what I can tell.
This link shows you how check to see if your GPU Card is certified and to download the latest driver for it: To Access a List of Autodesk Certified Graphics Hardware (May 2018) | AutoCAD | Autodesk Knowledge Network
You didn't post the AMD GPU card that you are using. You might have an older AMD Graphics driver installed. Maybe to installing the latest might fix your problem.
- Laptop Asus GL702Z
- GPU AMD RX 580, CPU AMD Ryzen 7 1700
- Operating System Windows 10 64bit
- Driver version installed: Radeon Software Adrenalin Edition 18.5.1
- RAM 32 GB
- OS installed on SSD Samsung EVO 970 512GB
Any updates on this?
We have an open engineering ticket and we are investigating the issue. I will update you soon