AnsweredAssumed Answered

AMD A12 9700P - High CPU usage with any browser.

Question asked by psychorealm on Jul 24, 2018
Latest reply on Aug 17, 2018 by elstaci

Hello there,


I am having issues with my "HP 15-ba077cl - 15.6" - A12 9700P - 8 GB RAM - 1 TB HDD".


When I use a browser (Microsoft Edge or Google Chrome) the CPU is consumed up to 60%, does not matter the content on the browser (videos, movies, etc.)


It has AMD drivers up to date :

Adrenalin Edition 18.7.1

AMD Chipset Drivers 18.10.0601


Also it has HP drivers and Windows drivers up to date.


I tried with many other methods that I found in Microsoft community but the issue persists.


Does anyone had this issue and could solved it?