2 Replies Latest reply on Jul 24, 2018 1:05 AM by insaidd

    AMD Radeon HD 8570M

    insaidd

      Describe your system:

      • AMD Graphics Card
        • HD 8570M
      • Desktop or Laptop System
        • Lenovo G510
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • NOT installed
      • Display Devices
        • AMD Radeon HD 8570M
        • Intel(R) HD Graphics 4600
      • Motherboard + Bios Revision
        • Lenovo 20238 + bios 79CN41WW(V3.01)
      • CPU/APU
        • Mobile DualCore Intel Core i5-4200M, 2500 MHz (25 x 100)
      • Power Supply Unit  Make, Model & Wattage
        • PABAS0241231
      • RAM
        • 10GB

      Describe your issue:

      When I update the driver on an HD 8570M device with radeon-software-adrenalin-18.7.1-minimalsetup-180712_web, the system crashed and no longer booted. Through safe mode removed the device and all drivers, tried again - no result

        • Re: AMD Radeon HD 8570M
          dstmnd89x

          In this case I would download and install the graphics drivers from the Lenovo support website and not AMD directly.

           

          Were you encountering a specific issue that made you update or change graphics drivers?

            • Re: AMD Radeon HD 8570M
              insaidd

              I do not remember that they were updated since the transition to win10, 1.5 years. Decided to update on demand Blizzard battle.net launcher. However, while I was waiting for your response, by some miracle choosing manual installation and excluding AMD Softwsre settings, the driver updated.