2 Replies Latest reply on Jul 29, 2018 11:59 PM by koalaxx

    atimpag.sys issue with BSOD on Radeon R9 380

    auron89

      Good evening,

      First of all, English is not my native language, so please forgive any lexical error I might write.

      In the last month I've been experiencing an issue with my custom built desktop computer that I never met before; I now give you my PC specs:

       

      CPU: Intel Core i7-6700

      Mobo: ASRock H170 Pro4 1151 ATX HDMI/DVI DDR4

      RAM: Corsair DDR4 PC 2133 CL13 Kit 8 GB (2 x 4 GB)

      GPU: MSI Radeon R9 380 4 GB

      SSD: Samsung Serie 850 EVO 120 GB

      HDD: Western Digital Caviar Blue 1 TB

      OS: Windows 10 Home 64 bit

      Power supply: 550 W

      Display: Asus MX239H 23'' LED IPS

      Latest AMD Driver: 18.7.1

       

      All system drivers are up-to-date, I installed latest Windows updates. What happens is basically that when I start a game (lately I was playing Devil May Cry 4 and Cities Skylines) after some minutes the screen stops (music plays a bit longer) and then the whole system reboots after a BSOD claiming that the issue was due to atimpag.sys.

      I tried some solutions users of this forum suggested, as setting delay time in system registry up to 8, but it didn't solve the issue. I tried November 2017's driver (the last one I used that gave me no trouble), but the problem reappered.

      I'm pretty sure there is something wrong between my GPU and the SO, when I tried Furmark Stress Test for the GPU it crashed all the times.

      I'm pretty much out of ideas here.

      Thank you for your attention.