AnsweredAssumed Answered

atimpag.sys issue with BSOD on Radeon R9 380

Question asked by auron89 on Jul 20, 2018
Latest reply on Sep 4, 2018 by turkoman

Good evening,

First of all, English is not my native language, so please forgive any lexical error I might write.

In the last month I've been experiencing an issue with my custom built desktop computer that I never met before; I now give you my PC specs:


CPU: Intel Core i7-6700

Mobo: ASRock H170 Pro4 1151 ATX HDMI/DVI DDR4

RAM: Corsair DDR4 PC 2133 CL13 Kit 8 GB (2 x 4 GB)

GPU: MSI Radeon R9 380 4 GB

SSD: Samsung Serie 850 EVO 120 GB

HDD: Western Digital Caviar Blue 1 TB

OS: Windows 10 Home 64 bit

Power supply: 550 W

Display: Asus MX239H 23'' LED IPS

Latest AMD Driver: 18.7.1


All system drivers are up-to-date, I installed latest Windows updates. What happens is basically that when I start a game (lately I was playing Devil May Cry 4 and Cities Skylines) after some minutes the screen stops (music plays a bit longer) and then the whole system reboots after a BSOD claiming that the issue was due to atimpag.sys.

I tried some solutions users of this forum suggested, as setting delay time in system registry up to 8, but it didn't solve the issue. I tried November 2017's driver (the last one I used that gave me no trouble), but the problem reappered.

I'm pretty sure there is something wrong between my GPU and the SO, when I tried Furmark Stress Test for the GPU it crashed all the times.

I'm pretty much out of ideas here.

Thank you for your attention.