AnsweredAssumed Answered

Ryzen 5 2400G not enabling driver

Question asked by lollososi on Jul 17, 2018
Latest reply on Jul 18, 2018 by pokester

I'm trying to install the driver for the integrated card but it won't enable.

The installer(s, I've tried almost everything on forums etc) have done their work without errors.

When I reboot (after installing the drivers again) I still get no errors except one (other than the driver program saying no graphics driver installed etc. I've encountered 2 different kinds of error from this program so far), in Devices Manager I can find my iGPU and it's recognised but it says "The device causes a resource conflict (Code 12). To use this device is necessary to disable another device in the system".

The point is that the other device to be disabled is the Microsoft Basic Display Driver, actually working (spotted that in Screen Resolution > Advanced > Card Properties).


What I've done until now:

Reinstall the driver (using DDU and AMD Cleanup Utility)

Force iGPU in BIOS

Update BIOS (Motherboard: Gigabyte AB350M-DS3H)

Update the driver using Devices Manager (Required reboot, nothing changed)

Setting the driver as vega's for Basic Display Driver (caused bootloop)


What I'm doing currently:

Let Windows 10 install all the updates


Writing this


Thank you in advance