5 Replies Latest reply on Jul 19, 2018 10:14 AM by pokester

    "Application has been blocked from accessing Graphics hardware"  while playing games.

    delzay

      Im keep getting this error massage while only playing some games. looks like i can still control the game and i can hear sounds but screen showing my desktop.

       

      it isnt happen immediately usually takes more than 30min to crash.

       

      things i tried

      -clean install windows10

      -update windows10

      -reinstall AMD driver (Delete driver by using DDU)

      -update graphics driver

      -downgrade graphics driver to 17.7.1

      -delete the AMD driver (it works perfectly and there is no games to crash but it has very bad performances)

      -cleaning pc and reconnect GPU and memory

      -upgrade power unit from 600w standard to 750W bronze

      -sfc /scannow

      -regedit Tdrdelay (change number to 100)

      -lower Frequency to -10% (it works for some games but not for rest of them)

      -higher power limit to 5%

      -turn on power efficiency

      -exclusion game flies from anti-virus softwares

      -take out graphics card (it works...)

       

       

       

       

      somehow there are games that never crashs (R6S,Fallout4,and every 2D games i played)

       

       

       

      lists of crashed games (not perfect)

      -Fortnite

      -KF2

      -Slap city

      -Rocket League

      -Team fortress 2

      -Division

      -CS:GO

      -BF4

      -Titanfall2

       

      system info

      OS -Windows10 64bit

      Graphics driver  -Radeon Software Version 18.6.1

      CPU -Intel Core i5 4570

      GPU -RD-RX470-E4GB

      Memory -D3U1333PS-8G (8GB)

      MB -H81m-e (version 3602)

      power unit -KRPW-BK750W/85+

       

      error logs (sorry it has written by japanese, if you know a way display this as english please let me know)

       

      障害が発生しているアプリケーション名: RadeonSettings.exe、バージョン: 10.1.2.1717、タイム スタンプ: 0x5b191286

      障害が発生しているモジュール名: atidxx64.dll、バージョン: 24.20.11021.1000、タイム スタンプ: 0x5b1915d4

      例外コード: 0xc0000005

      障害オフセット: 0x0000000000764eaf

      障害が発生しているプロセス ID: 0x1034

      障害が発生しているアプリケーションの開始時刻: 0x01d41c832809db34

      障害が発生しているアプリケーション パス: C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

      障害が発生しているモジュール パス: C:\WINDOWS\System32\DriverStore\FileRepository\c0329759.inf_amd64_379f06e83dab0e48\B329716\atidxx64.dll

      レポート ID: 402ecbf5-75f8-48ce-82bc-7f208becc93f

      障害が発生しているパッケージの完全な名前:

      障害が発生しているパッケージに関連するアプリケーション ID:

       

      -System

       

      -Provider
      [ Name]Application Error

       

      -EventID1000

       

      [ Qualifiers]0
      Level2
      Task100
      Keywords0x80000000000000
      -TimeCreated

       

      [ SystemTime]2018-07-16T13:35:03.807602600Z
      EventRecordID4159
      ChannelApplication
      ComputerDelzay
      Security
      -EventData

       

      RadeonSettings.exe
      10.1.2.1717
      5b191286
      atidxx64.dll
      24.20.11021.1000
      5b1915d4
      c0000005
      0000000000764eaf
      1034
      01d41c832809db34
      C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
      C:\WINDOWS\System32\DriverStore\FileRepository\c0329759.inf_amd64_379f06e83dab0e48\B329716\atidxx64.dll
      402ecbf5-75f8-48ce-82bc-7f208becc93f

       

      -System

       

      -Provider
      [ Name]Display

       

      -EventID4109

       

      [ Qualifiers]0
      Level3
      Task0
      Keywords0x80000000000000
      -TimeCreated

       

      [ SystemTime]2018-07-16T13:32:52.322114200Z
      EventRecordID4222
      ChannelSystem
      ComputerDelzay
      Security
      -EventData

       

      FortniteClient

       

      -System

       

      -Provider
      [ Name]Display

       

      -EventID4101

       

      [ Qualifiers]0
      Level3
      Task0
      Keywords0x80000000000000
      -TimeCreated

       

      [ SystemTime]2018-07-16T13:33:02.883615300Z
      EventRecordID4223
      ChannelSystem
      ComputerDelzay
      Security
      -EventData

       

      AMDKMDAP