1 Reply Latest reply on Aug 16, 2018 1:32 PM by dir3tech

    AMD crash on every time i try to install it

    guimak

      Hello first of all.

       

      I'm having a problem in my girlfriends computer. It's a Toshiba P50-10-B. It as a Radeon R9 M265X.

       

      It was working fine till the point it simply freezed the screen. Following that, everytime i tried to boot, it freezes with a blackscreen (black with no backlight). I formated and now i can't seem to install the drivers in any way. The only way to "unlock" the pc is to go safe mode and delete the AMD drivers. This is what i tried:

       

      Windows Update - Freeze when installing, blackscreen when trying to boot.

      Install manually - Same result

      Install Intel Graphics first and then AMD - Same result

      Install AMD first - Same result

      Install previous windows 10 version - Same result

      Install manually (INF) in device manager - Same result

      Install manuallu (INF) in safe mode - I managed to do it without error, but when i restart normally same results.

      Install older AMD drivers - Bluescreen or freeze in startup, and freeze while installing.

      Deactivate Intel drivers when installing AMD - Same results

      Updated BIOS - Same results

       

      I don't know what to do anymore... any ideias? Or did the GPU just died.