0 Replies Latest reply on Jul 13, 2018 4:21 AM by andersmogensen

    Firepro W4100 drops monitor(s)

    andersmogensen

      We have 3 brand new Dell computers with AMD Firepro W4100 cards and 12 brand new Dell U2417H monitors. They are going to be used as clients for alarm handling software on a firestation. We have troubles connecting 4 monitors, we have tried:

       

      4 Dell miniDP to HDMI adapters, HDMI cables (10m high quality with built in amplifier), sometimes all 4 monitors work, sometimes 2 or 3. Tried with different monitors, same results.

       

      4 Dell miniDP to DP adapters, DP cables (7m high quality), 4 monitors worked for a day, with many start/shutdowns, suddenly only 3 monitors are working. Shutdown/start fixes the problem again. The monitors are all shown in device manager, but I cant extend the desktop to the 4 monitor.

       

      I've tried with Windows 7 and Windows 10, and tried with all 3 computers (we are going to use Windows 10 in the end), different versions of AMD drivers/software. I'm going mad I dont know what to do anymore! Was the W4100 cards a wrong choice?

       

      Google shows a lot with Eyefinity and DP to "other" adapters, but running DP all the way, should rule that out?

       

      And at last, I've not yet tried running 2 or 3 DP cables and the daisychain the monitors, that must be the next step, but I thought the W4100 should be able to run 4 monitors with 4 DP cables.

       

      Best Regards

      Anders Mogensen

       

      Meddelelse blev redigeret af: Anders Mogensen