AnsweredAssumed Answered

StoreMI is only authorized for AMD 400-series PCs, but I _am_ using one!

Question asked by ramchyld on Jul 11, 2018
Latest reply on Jul 11, 2018 by ramchyld

Just sold off my Threadripper rig and built a more down to earth Ryzen 7 based machine.


I'm using a Ryzen 7 2700X CPU on an X470 motherboard, an Asus TUF X470 Plus Gaming


I have set up a WD 256GB PCIE x4 NVMe as my boot drive, six 500GB laptop drives in RAID10, and a second AData 128GB PCIE x2 NVMe with the intention to use the AData drive as a cache for the RAID (the motherboard has two M.2 slots, but only one works at x4, the other runs at x2)


However, when I try to install StoreMI, it keeps saying the the software is only licensed for Ryzen 400-series PCs. Last I checked the X470 falls into the category.


Is it because Hyper-V is enabled on this machine? I need Hyper-V to be enabled as I intend to develop Android apps on the machine as well as run games, and Visual Studio uses Hyper-V to run Android apps.


Please help, thanks.


Edit: created a second boot profile wih Hyper-V disabled. No difference, still complains that the motherboard and CPU doesn't qualify.