Got to BIOS but won't turn on + Help

Discussion created by helpmepcmrpls on Jul 10, 2018
Latest reply on Jul 14, 2018 by elstaci

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OK, been at this for too long now a major pain in the neck here me out PLEASE.

1st wasn't getting a picture prob was on my part not putting HDMI cable in RX550 right or i dunno

But now, i got to the BIOS on my B350-F Gaming was looking for where to say "boot off of USB" that i have Windows 10 installed but then seen my R5 1600 was running kinda toasty.. at 84 F Didn't put thermal paste had the cooler on too i know very bad then, i kinda don't know if i triggered it to turn off or sure i used the Thermaltake 500 watt PSU i bought since i think my EVGA one was dead it won't turn on when i jump it via the jumper it came with but the thermaltake one does so ok.

but now i'm unsure if i burnt out my R5 1600 i'm scared and don't wanna replace another CPU again! get paid later this week and just want this done so i can tend to the tons of games i bought on steam
On month 7 on this it's annoying me the ROG fourms left my to dry dunno if i explained something wrong or .... what and see what happened to my 1300X isn't covered by warranty sadly... ugh

any aid, feedback and etc will be great got work shortly and this is what i think on and has been for too long.s

My build is here: add 1 inland SSD it's not listed on pcpartpicker (cheap SSD i get it was on a tight budget when i got it) but yeah

https://pcpartpicker.com/user/iLLAYT/saved/#view=GfQZ8d

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elstaci Jul 11, 2018 8:02 AM

Most modern CPU/APU have built in defenses against Overheating and damaging the CPU/APU. Once the CPU/APU senses the Temperature is above the safe limit and unable to bring it down by throttling, it will simply shut down the computer before burning out.

That said what are your computer information according to AMD Forums rules: INFORMATION REQUIRED WHEN POSTING A QUESTION .

What exactly are you having a problem with? You were kinda jumping around in your post.

Why are you booting of a Windows USB not your C: drive? What CPU Cooler did you install ? Wraithe?

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helpmepcmrpls @ elstaci on Jul 13, 2018 10:38 PM

hello

the CPU is a Ryzen 5 1600 with the cooler of my gone 1300X sorry for the all over the place post this just been a major buzz kill/pain for too long

OK.

My problem: after getting to the BIOS the 1st tome i seem to not get it to turn on and continue the Windows process i was looking to do my USB was in still is my SSD was picked up but obviously, it's empty my RAM is fine was picked up when i was in the BIOS

My B350-F shows sign of power as all signs of it are seen Aura sync glow, orange light meaning stand by

but another question i have is whats stopping me from turning it on again press the power switch and nothing and i'm lost to searching around get's me no where to out dated articles and yet again no where further then where i am

is the CMOS wrong wish i took a pic of how it's in the 1st time i took it out maybe put it in upside down and to how the power switch, reset and them go in but i did both ways to again nothing which raise flags in my head

again sorry for disorganized original post just want this completed and long overdue major annoyance

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elstaci @ helpmepcmrpls on Jul 14, 2018 6:13 AM

Hopefully you didn't damage your Ryzen when you installed the CPU fan/heatsink without any thermal paste. Like I mentioned, the Ryzen would immediately shut down if it overheats unless, possibly, that it overheated so quickly that it got damaged before shutting down.

Are you are saying that you are able to access BIOS but that it won't boot up to Windows? Or that you are not able to access BIOS at all?

What Troubleshooting LED's are lit up when you try to power up the computer? Any Motherboard Problem codes shows up? Any BIOS error Codes shows up?

Is you Ryzen CPU Cooler Fan working when you apply power to the computer? What is the Make & Model of the CPU Fan installed? Is it installed correctly? Not loose and totally flat on the Ryzen CPU?

I imagine you have a Asus ROG STRIX B350-F Motherboard with Windows 10 x64 installed. If you do, Asus has a very new BIOS to update. ROG STRIX B350-F GAMING Driver & Tools | Motherboards | ASUS USA .

BIOS

Version 40112018/04/277.79 MBytes

ROG STRIX B350-F GAMING BIOS 4011
Update AGESA 1.0.0.2a + SMU 43.18

DOWNLOAD

Also AMD CHIPSET:

Chipset

Version 5.12.0.382018/02/05258.91 MBytes

AMD Chipset Driver
AMD AM4 Chipset Driver V5.12.0.38 (AMD package version is 17.40 RC30) for Windows Win10 64bit. (It does not contain Graphics Driver)

DOWNLOAD

I noticed that your Crucial Ballistix RAM Memory is not listed in the motherboard's QVL List. BLS2K4G4D240FSB in two places:

http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/STRIX_B350-F_GAMING/ROG_STRIX_B350-F_GAMING_SummitCPUDDR4_DRAM_QVL20170520…

http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/STRIX_B350-F_GAMING/ROG-STRIX-B350-F-GAMING_Memory_QVL_180125.pdf?_ga=2.91…

It is possible your RAM Memory is incompatible with the motherboard.

Also check to see if your SSD is compatible with your motherboard from here :

http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/ROG_STRIX_Z370-E_GAMING/Secure_Erase_QVL_List_20180314.pdf?_ga=2.124247177.2…

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3 Replies

elstaci Jul 11, 2018 8:02 AM
Most modern CPU/APU have built in defenses against Overheating and damaging the CPU/APU. Once the CPU/APU senses the Temperature is above the safe limit and unable to bring it down by throttling, it will simply shut down the computer before burning out.

That said what are your computer information according to AMD Forums rules: INFORMATION REQUIRED WHEN POSTING A QUESTION .

What exactly are you having a problem with? You were kinda jumping around in your post.

Why are you booting of a Windows USB not your C: drive? What CPU Cooler did you install ? Wraithe?
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- helpmepcmrpls @ elstaci on Jul 13, 2018 10:38 PM
  hello
  
  the CPU is a Ryzen 5 1600 with the cooler of my gone 1300X sorry for the all over the place post this just been a major buzz kill/pain for too long
  
  OK.
  
  My problem: after getting to the BIOS the 1st tome i seem to not get it to turn on and continue the Windows process i was looking to do my USB was in still is my SSD was picked up but obviously, it's empty my RAM is fine was picked up when i was in the BIOS
  
  My B350-F shows sign of power as all signs of it are seen Aura sync glow, orange light meaning stand by
  
  but another question i have is whats stopping me from turning it on again press the power switch and nothing and i'm lost to searching around get's me no where to out dated articles and yet again no where further then where i am
  
  is the CMOS wrong wish i took a pic of how it's in the 1st time i took it out maybe put it in upside down and to how the power switch, reset and them go in but i did both ways to again nothing which raise flags in my head
  
  again sorry for disorganized original post just want this completed and long overdue major annoyance
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  - elstaci @ helpmepcmrpls on Jul 14, 2018 6:13 AM
    Hopefully you didn't damage your Ryzen when you installed the CPU fan/heatsink without any thermal paste. Like I mentioned, the Ryzen would immediately shut down if it overheats unless, possibly, that it overheated so quickly that it got damaged before shutting down.
    
    Are you are saying that you are able to access BIOS but that it won't boot up to Windows? Or that you are not able to access BIOS at all?
    
    What Troubleshooting LED's are lit up when you try to power up the computer? Any Motherboard Problem codes shows up? Any BIOS error Codes shows up?
    
    Is you Ryzen CPU Cooler Fan working when you apply power to the computer? What is the Make & Model of the CPU Fan installed? Is it installed correctly? Not loose and totally flat on the Ryzen CPU?
    
    I imagine you have a Asus ROG STRIX B350-F Motherboard with Windows 10 x64 installed. If you do, Asus has a very new BIOS to update. ROG STRIX B350-F GAMING Driver & Tools | Motherboards | ASUS USA .
    
    BIOS
    Version 40112018/04/277.79 MBytes
    ROG STRIX B350-F GAMING BIOS 4011
    Update AGESA 1.0.0.2a + SMU 43.18
    DOWNLOAD
    
    Also AMD CHIPSET:
    
    Chipset
    Version 5.12.0.382018/02/05258.91 MBytes
    AMD Chipset Driver
    AMD AM4 Chipset Driver V5.12.0.38 (AMD package version is 17.40 RC30) for Windows Win10 64bit. (It does not contain Graphics Driver)
    DOWNLOAD
    
    I noticed that your Crucial Ballistix RAM Memory is not listed in the motherboard's QVL List. BLS2K4G4D240FSB in two places:
    http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/STRIX_B350-F_GAMING/ROG_STRIX_B350-F_GAMING_SummitCPUDDR4_DRAM_QVL20170520…
    
    http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/STRIX_B350-F_GAMING/ROG-STRIX-B350-F-GAMING_Memory_QVL_180125.pdf?_ga=2.91…
    
    It is possible your RAM Memory is incompatible with the motherboard.
    Also check to see if your SSD is compatible with your motherboard from here :
    http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/ROG_STRIX_Z370-E_GAMING/Secure_Erase_QVL_List_20180314.pdf?_ga=2.124247177.2…
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Got to BIOS but won't turn on + Help

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