AnsweredAssumed Answered

Unable to download Catalyst - Does not recognise my graphics card

Question asked by on Jul 10, 2018
Latest reply on Jul 10, 2018 by kingfish

Please help!


I have a HP Zbook 15u G5, running windows 10.

i7 processor


Radeon Pro WX 3100

Intel UHD Graphics 620


Unfortunately after the laptop updated at the weekend I can no longer run my AutoCAD software.

If I turn the Intel graphics completely off then AutoCAD will start but not operate properly. I would like to be able to switch between them and turn the Radeon Pro card on. Although I appear to have the latest drivers, when I go to download Catalyst it does not recognise my AMD card.


I have tried AutoCAD reinstalls and updates for all drivers but no luck!


I'm tearing my hair out with this one as this is my works laptop!


Any help would be greatly received.


Many thanks, Jamie