0 Replies Latest reply on Jul 10, 2018 1:36 AM by sachin

    I get this error while installing my graphics driver R9 M375 :-  Error 173 – AMD Installer Cannot Continue Since AMD Graphics Hardware Was Not Found

    sachin

      I recently added a SSD to my lenovo Z51-70 laptop. So, I installed windows 10 on ssd and deleted my hdd partitions. In new windows, I installed amd driver successfully. But after sometime my windows crashed and ran into error : driver power state failure. After that when my laptop restarted, amd drivers were gone and it is not even showing up in device manager. 

      Please help me !!

       

      My pc info:

      OS Name Microsoft Windows 10 Home Single Language

      Version 10.0.17134 Build 17134

      Other OS Description Not Available

      OS Manufacturer Microsoft Corporation

      System Name DESKTOP-OGU4HCI

      System Manufacturer LENOVO

      System Model 80K6

      System Type x64-based PC

      System SKU LENOVO_MT_80K6_BU_idea_FM_Lenovo Z51-70

      Processor Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, 2201 Mhz, 2 Core(s), 4 Logical Processor(s)

      BIOS Version/Date LENOVO C2CN21WW(V2.02), 09-09-2016

      SMBIOS Version 2.7

      Embedded Controller Version 2.21

      BIOS Mode UEFI

      BaseBoard Manufacturer LENOVO

      BaseBoard Model Not Available

      BaseBoard Name Base Board

      Platform Role Mobile

      Secure Boot State On

      PCR7 Configuration Elevation Required to View

      Windows Directory C:\WINDOWS

      System Directory C:\WINDOWS\system32

      Boot Device \Device\HarddiskVolume2

      Locale United States

      Hardware Abstraction Layer Version = "10.0.17134.1"

      User Name DESKTOP-OGU4HCI\sachi

      Time Zone India Standard Time

      Installed Physical Memory (RAM) 8.00 GB

      Total Physical Memory 7.92 GB

      Available Physical Memory 4.70 GB

      Total Virtual Memory 9.79 GB

      Available Virtual Memory 6.56 GB

      Page File Space 1.88 GB

      Page File C:\pagefile.sys

      Kernel DMA Protection Off

      Virtualization-based security Not enabled

      Device Encryption Support Elevation Required to View

      Hyper-V - VM Monitor Mode Extensions Yes

      Hyper-V - Second Level Address Translation Extensions Yes

      Hyper-V - Virtualization Enabled in Firmware Yes

      Hyper-V - Data Execution Protection Yes