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APU R3-2200G Screen Blackout This is not a single phenomenon

Question asked by 785760897 on Jul 8, 2018

my computer have a problem about my graphics card, my computer showed blck screen and  windows  is still running on the black screen.There is an interesting phenomenon ,when I use the VGA line, I need to restart the computer to solve the problem,but if I use the HDMI line, I only need to re insert the video line to solve the problem.The occurrence of this phenomenon is about once a week,when I discuss with other users of the same product ,I found that many people had the same problem.Also their motherboard models are different。

My specs :

CPU : AMD Ryzen 3 2200g


RAM : Crucial ballistix sports 4gb DDR4 - 2667MHZ

PSU : Deepcool de480 480w

windows : 10