AnsweredAssumed Answered

Having blue screen problem

Question asked by julienbeck on Jul 7, 2018
Latest reply on Jul 10, 2018 by elstaci
  • AMD Graphics Card
    • ROG Strix RX 480 8G
  • Desktop or Laptop System
    • Desktop


  • Operating System
    • Windows 10 Professionnel 64 bit (build 10.0.17134)
  • Driver version installed
    • Graphic card : Driver n°24.20.11016.4    (16/05/2018)
  • Display Devices
    • SAMSUNG CFG70 24" 144mhz (active) conected by display port
  • Motherboard + Bios Revision
    • Asus ROG STRIX B350-F GAMING
    • AMD Ryzen 5 1600X 3,60 GHZ
  • Power Supply Unit  Make, Model & Wattage
  • Seasonic - Seasonic Focus+ 550W 80 Plus Gold Modular - SSR-550FX
  • RAM
    • 16go RAM Corsair Vengeance lpx ddr4 3000Mhz


Describe your issue:


  • I'm having a lot of blue screen since I builded my PC. I've tried everything : Format my C:, install/Desinstall the drivers etc. I'm still having thoses Blue screen like : BAD_POOL_HEADER // UNEXPECTED KERNEL MODE TRAP adkys // Memory management // PAGE_FAULT_IN_NONPAGED_AREA // SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) I don't know if it matter but before thoses one I had some others : DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS) // SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)
  • I'm getting thoses blue screens when I'm playing video games like : League of Legend or Witcher III. Sometimes when the pc is stressed like with Photoshop/Internet (a lot of pages open).
  • I play with high graphics
  • I directly wrote u the error so a screen shot wouldn't help more. So I wanted to tell you that I think the problem come from the instalation and uninstallation of all the drivers but in the end I have no idea.


Please, help me !