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Graphics Cards

rpherbig
Journeyman III

Windows won't detect card

PC crashed while playing Warframe, now Windows won't detect that my card is installed. I just updated to Adrenalin Edition 18.6.1 last night and haven't launched Warframe since, so I assume this is related.

System Configuration:

**Motherboard**: MSI 880GM-E41

**CPU**: AMD Athlon II X3 455 Rana 3.3GHz

**Memory**: 16GB G.SKILL Ripjaws DDR3

**GPU**: ASUS Radeon R9 390

**VBIOS**: n/a (Windows doesn't detect my card)

**Driver**: Adrenalin Edition 18.6.1

**OS**: Windows 10 x64 (17134.137)

Steps to Reproduce:

I'm only guessing that updating my AMD software version is related, but it seems likely. I went to C:\AMD and the latest version, before 18.6.1, is 18.2.3. I assume that means I was on 18.2.3 before the update.

Expected Behavior:

PC recognizes the card (and therefore my monitor).

Actual Behavior:

Right now the only way I can access the machine is by remoting in. Even when I do that, the Radeon Settings app won't run because it doesn't think I have a Radeon card installed.

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1 Solution

There have been several threads concerning the R9 3xx series GPU card not working after crashing and restarting or updating.

updated driver for R9 380 now my PC wont boot

https://community.amd.com/message/2857701?q=R9%20dead

Dead graphics card

My R9 280X XFX "died" during drivers update

problems with R9 390 ( This give tips on how to get your GPU card to be recognized by another User).

https://community.amd.com/message/2859388#comment-2859388

https://community.amd.com/message/2782902#comment-2782902

https://community.amd.com/message/2848420#comment-2848420

See if your card will work again with a previous AMD Driver installed. If not, see if your GPU Card works and is recognized in another computer.

View solution in original post

2 Replies

There have been several threads concerning the R9 3xx series GPU card not working after crashing and restarting or updating.

updated driver for R9 380 now my PC wont boot

https://community.amd.com/message/2857701?q=R9%20dead

Dead graphics card

My R9 280X XFX "died" during drivers update

problems with R9 390 ( This give tips on how to get your GPU card to be recognized by another User).

https://community.amd.com/message/2859388#comment-2859388

https://community.amd.com/message/2782902#comment-2782902

https://community.amd.com/message/2848420#comment-2848420

See if your card will work again with a previous AMD Driver installed. If not, see if your GPU Card works and is recognized in another computer.

Downgrading to 18.2.3 fixed this. Thanks!

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