2 Replies Latest reply on Jul 11, 2018 9:39 PM by rpherbig

    Windows won't detect card

    rpherbig

      PC crashed while playing Warframe, now Windows won't detect that my card is installed. I just updated to Adrenalin Edition 18.6.1 last night and haven't launched Warframe since, so I assume this is related.

       

       

      System Configuration:

      **Motherboard**: MSI 880GM-E41

       

       

      **CPU**: AMD Athlon II X3 455 Rana 3.3GHz

       

       

      **Memory**: 16GB G.SKILL Ripjaws DDR3

       

       

      **GPU**: ASUS Radeon R9 390

       

       

      **VBIOS**: n/a (Windows doesn't detect my card)

       

       

      **Driver**: Adrenalin Edition 18.6.1

       

       

      **OS**: Windows 10 x64 (17134.137)

       

       

      Steps to Reproduce:

      I'm only guessing that updating my AMD software version is related, but it seems likely. I went to C:\AMD and the latest version, before 18.6.1, is 18.2.3. I assume that means I was on 18.2.3 before the update.

       

       

      Expected Behavior:

      PC recognizes the card (and therefore my monitor).

       

       

      Actual Behavior:

      Right now the only way I can access the machine is by remoting in. Even when I do that, the Radeon Settings app won't run because it doesn't think I have a Radeon card installed.