AnsweredAssumed Answered

GPU update -> Blue screen -> inaccesible boot device. Help please

Question asked by euro1215 on Jul 6, 2018
Latest reply on Jul 7, 2018 by kingfish

Hello everyone! This is second time AMD drivers killed my windows boot! iam glad for any help please.

Ive been running PC on RX 560 for like half n year or soo. No problem with updating my GPU. Then yesterday i wanted to update and it went into blue screen in middle of the proccess and killed my booting. I had such trouble to backup my files since the boot was unrepairable!

soo i reinstalled windows fresh. Installed chipset and drivers. and then when i started to install GPU adrenalin driver (I think it was 16.4 newest right now) It crashed again! leading into inaccesible boot device once again wasting all my time i spent on reinstalling the pc! iam soo desperate now i dont know what to do...... can amd solve this please?

 

Heres my setup:

ASUS ROG STRIX B350-F GAMING

AMD Ryzen 3 2200 G

HyperX 8GB DDR4  2400 MHz

Sapphire Pulse Radeon  RX 560 4G OC

 

Edit: i managed to fix the boot. Remove my gpu drivers with DDU and i foud my old drivers 18.4.1. But they got installed just... Partially???

This is the report.....

 

 

Install Manager

Installation Report

07/07/18 02:19:35

 

 

 

 

Hardware information

 

Name AMD Radeon Graphics

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x67ff

Vendor ID 0x1002

Class Code 0x030000

Revision ID 0xcf

Subsystem ID 0xe348

Subsystem vendor ID 0x1da2

Other hardware

 

Existing packages

OEM Application Profiles

AMD Software

HDMI Audio Driver

AMD PSP Driver

AMD SMBus Driver

AMD GPIO Driver

AMD PCI Device Driver

Balanced Power Plan

 

Packages for install

AMD HDMI Audio Driver

Final Status: Success

Version of Item: 10.0.1.06

Size: 1 Mbytes

AMD Display Driver

Final Status: Fail

Version of Item: 24.20.11001.5003

Size: 90 Mbytes

AMD Problem Report Wizard

Final Status: Success

Version of Item: 3.1.722.0

Size: 20 Mbytes

AMD Radeon Settings

Final Status: Success

Version of Item: 2018.0425.4.41502

Size: 150 Mbytes

AMD Settings Branding

Final Status: Success

Version of Item: 1.00.0000

Size: 1 Mbytes

 

 

 

Other detected devices

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x43b7

Vendor ID 0x1022

Class Code 0x010601

Revision ID 0x02

Subsystem ID 0x1062

Subsystem vendor ID 0x1b21

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0xaae0

Vendor ID 0x1002

Class Code 0x040300

Revision ID 0x00

Subsystem ID 0xaae0

Subsystem vendor ID 0x1da2

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15e3

Vendor ID 0x1022

Class Code 0x040300

Revision ID 0x00

Subsystem ID 0x8723

Subsystem vendor ID 0x1043

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x7901

Vendor ID 0x1022

Class Code 0x010601

Revision ID 0x61

Subsystem ID 0x876b

Subsystem vendor ID 0x1043

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15df

Vendor ID 0x1022

Class Code 0x108000

Revision ID 0x00

Subsystem ID 0x15df

Subsystem vendor ID 0x1022

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15db

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x1022

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15d3

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x00

Subsystem ID 0x876b

Subsystem vendor ID 0x1043

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15d3

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x00

Subsystem ID 0x876b

Subsystem vendor ID 0x1043

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15ef

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x145a

Vendor ID 0x1022

Class Code 0x130000

Revision ID 0xc8

Subsystem ID 0x876b

Subsystem vendor ID 0x1043

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x1452

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x1452

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15d0

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x876b

Subsystem vendor ID 0x1043

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15ec

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x43b4

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x02

Subsystem ID 0x3306

Subsystem vendor ID 0x1b21

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15e8

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x43b4

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x02

Subsystem ID 0x3306

Subsystem vendor ID 0x1b21

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x43b4

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x02

Subsystem ID 0x3306

Subsystem vendor ID 0x1b21

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15ee

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x43b2

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x02

Subsystem ID 0x0201

Subsystem vendor ID 0x1b21

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x43b4

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x02

Subsystem ID 0x3306

Subsystem vendor ID 0x1b21

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x790b

Vendor ID 0x1022

Class Code 0x0c0500

Revision ID 0x61

Subsystem ID 0x876b

Subsystem vendor ID 0x1043

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15eb

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x43b4

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x02

Subsystem ID 0x3306

Subsystem vendor ID 0x1b21

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15dc

Vendor ID 0x1022

Class Code 0x060400

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x1022

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15ed

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15e9

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x15ea

Vendor ID 0x1022

Class Code 0x060000

Revision ID 0x00

Subsystem ID 0x0000

Subsystem vendor ID 0x0000

 

 

 

Error messages

 

 

Package Manager The installation failed.

 

Outcomes