5 Replies Latest reply on Jul 7, 2018 2:24 AM by chopper93120

    R9 390 Nitro blackscreen&crash

    lostboy1505

      Hello community,

      I have the following problem when I watch or play flash games or videos on youtube, netflix, facebook, then the system freezes and I get a black screen. The system can then only be pressed permanently by the power button to reboot. The same problem was with my older GK R9 290. now i buy me new components for my PC ....but the same problem.

      Operating System

          Windows 10 Pro 64-bit

      CPU

          Intel Core i7-8700K @ 3.70GHz 

          Coffee Lake 14nm Technology LGA 1151

      RAM

          2x 16,0GB Dual-Channel GSkill @ 1066MHz (15-15-15-36)

      Motherboard

          Micro-Star International Co. Ltd. Z370 GAMING PRO CARBON (MS-7B45) (U3E1) 

      Graphics

          BenQ GL2450H (1920x1080@59Hz)

          8192MB ATI AMD Radeon R9 390 Series (Sapphire/PCPartner)
      Driver version: 18.6.1 Adrenalin

      Storage

          149GB Western Digital WDC WD1600BEVT-22ZCT0 (SATA ) 

          238GB Samsung SSD 860 PRO 256GB (SATA (SSD)) 

          931GB Seagate ST1000DM003-9YN162 (SATA ) 

          465GB Western Digital WDC WD5002ABYS-02B1B0 (SATA ) 

      Optical Drives

          HL-DT-ST BD-RE BH10LS30

      Audio

          Realtek High Definition Audio

      Failure:

      PSHED.dll

      ntoskrnl.exe

      AUEPMaster.exe

      event :1008 Perflib

      Hal.dll

      event 4101:amdkmdap

      maybe someone has a solution?

      Best regards