Graphics Cards

[donp74]

HI All,

Anyone else having problems running Oculus Rift with the WX 7100? I'm running it on a Dell Workstation 7720. The AMD software doesn't detect a display, but the desktop is being projected through the Oculus headset. I've uninstalled and reinstalled drivers for this thing. Any help greatly appreciated. Thanks in advance.

Don

[elstaci]

didn't post any Computer specs : INFORMATION REQUIRED WHEN POSTING A QUESTION .

From AMD concerning Professional VR and Oculus Rift:https://pro.radeon.com/en/technology/pro-vr/

This the latest AMD Professional Driver page that includes your WX7100: Radeon Pro Software Enterprise Edition 18.Q2.1 Release Notes  .

fsadough is the expert on AMD Professional cards and might be able to assist.

[donp74]

Thanks for the info. Will add specs when I get back in to work tomorrow.

[donp74]

Hi,

Here are the specs along with screen shots. Thanks!

·

AMD Graphics Card

Make and model: Radeon Pro WX 7100 w/8GB GDDR5

o Laptop System: Dell Precision 7720 Mobile Precision 7720 XCTO BASE

Operating System: Windows 10 Enterprise 64bit

· Driver version installed : 18.Q2.1

Display Devices: N/A, using laptop

· Motherboard: Can’t find info

· Bios Revision: Dell Inc. 1.10.2, 3/9/2018

· CPU: Intel Core i7-7920HQ

· APU: Intel HD Graphics 630

o Power Supply: Dell LA240PM160

· RAM: 32GB

[elstaci]

Not sure if you are aware or not, but Dell has very new BIOS update (07/03/2018) Dell Precision 7520/7720 System BIOS | Dell US . It is considered to be "Urgent" in updating. Plus several Intel and Thunderbolt update drivers from 04/2018. Support for Precision 7720 | Drivers & downloads | Dell US .

Possibly updating your Laptop MIGHT make a difference.

fsadough​ or some other person who knows Professional cards will need to be able to answer your post.

If no answer then I suggest you open an AMD EMAIL SUPPORT Ticket from here: Email Form . They might be able to assist you and direct you on what to do to fix  your VR Oculus problem.

[donp74]

Thanks will try that, greatly appreciated.

Looking forward to fsadough<https://community.amd.com/people/fsadough> response.

[fsadough]

Win 10 RS4?

I assume it is a laptop with switchable graphics, right?

[donp74]

HI,

Yes it is a laptop with switchable graphics card running RS2.