1 Reply Latest reply on Jul 3, 2018 12:54 AM by georges

    Amd R9 M265X driver can't installing

    ahmetmuhsin19961905

      I have Toshiba P50-B-10F and this pc using Amd R9 M265x graphic card. When i try install the driver, laptop is freezing and I have to force the restart because it is completely useless... I cleaned it a few times but it always gives the same error. I saw many people experiencing the same problem on the Internet. But I could not find the solution. Is this a hardware problem? 

       

      System:

      AMD Graphics Card :AMD Radeon Graphics R9 M265x

      Laptop System : Toshiba Satellite P50-B-10F

      Operating System : Windows 10 x64

      CPU/APU: Intel core i7-4720HQ CPU @ 2.40 GHZ

      Ram :16 GB

        • Re: Amd R9 M265X driver can't installing
          georges

          Update windows throught Windows Update

          1) Download  ->DDU ,  -> Latest Intel Driver -> and Latest AMD driver (Adrenalin Edition 18.6.1 Optional)

          2) Close Internet Connection

          2) Go into Safe boot

          3) Run DDU

          4) Delete Intel Driver (press Clean and DO NOT restart)

          5) Delete AMD driver (press Clean and Restart)

          For Steps 4 and 5 , Maybe you can delete them both at the same time - else follow the steps (4 and 5)

          After reboot

          6) Install Intel driver - reboot

          After reboot

          7) Install AMD driver - reboot

          After reboot

          8) Open Internet Connection